Internet connection keeps getting interrupted on my pc

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rock73

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Joined
Jul 24, 2018
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3
Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: Intel(R) Pentium(R) CPU 2117U @ 1.80GHz, Intel64 Family 6 Model 58 Stepping 9
Processor Count: 2
RAM: 3981 Mb
Graphics Card: Intel(R) HD Graphics, -2041 Mb
Hard Drives: C: 444 GB (392 GB Free);
Motherboard: ASUSTeK COMPUTER INC., X550CA
Antivirus: Windows Defender, Disabled
 

TerryNet

Terry
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81,397
Apparently you were interrupted before you could describe your network and your problem or question?
 

rock73

Thread Starter
Joined
Jul 24, 2018
Messages
3
Apparently you were interrupted before you could describe your network and your problem or question?
Its my first time here. Internet connection keeps getting interrupted on my PC, I have to restart the computer.... I dont lose connection on my phone so I would think the issue is with the PC.
 

TerryNet

Terry
Moderator
Joined
Mar 23, 2005
Messages
81,397
Connecting via ethernet or Wi-Fi?

When the internet connection has been interrupted are you still connected (and able to communicate) to your LAN?

Please show the following for when you are connected and for when the internet connection has been interrupted.

Open a (black) Command Prompt window:
Hold the Windows logo key and press r; in the Run box type cmd and click on OK.
(In Windows 10 you may have to use some other procedure to get a Command Prompt window.)

Type the following command:

IPCONFIG /ALL

[Note that there is no space between the slash and ALL.]

[Press ENTER after the command.]

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If necessary use a text file and removable media to copy the results to a computer with internet access.
 

rock73

Thread Starter
Joined
Jul 24, 2018
Messages
3
Connecting via ethernet or Wi-Fi?

When the internet connection has been interrupted are you still connected (and able to communicate) to your LAN?

Please show the following for when you are connected and for when the internet connection has been interrupted.

Open a (black) Command Prompt window:
Hold the Windows logo key and press r; in the Run box type cmd and click on OK.
(In Windows 10 you may have to use some other procedure to get a Command Prompt window.)

Type the following command:

IPCONFIG /ALL

[Note that there is no space between the slash and ALL.]

[Press ENTER after the command.]

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If necessary use a text file and removable media to copy the results to a computer with internet access.
Microsoft Windows [Version 10.0.17134.165]
(c) 2018 Microsoft Corporation. All rights reserved.
C:\Users\Lee Rockwell>IPCONFIG/ALL
Windows IP Configuration
Host Name . . . . . . . . . . . . : RocksComputer
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Ethernet:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : E0-3F-49-D4-CA-67
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Local Area Connection* 3:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #5
Physical Address. . . . . . . . . : 16-27-1E-43-AC-59
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Local Area Connection* 4:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #6
Physical Address. . . . . . . . . : 26-27-1E-43-AC-59
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Wi-Fi:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Qualcomm Atheros AR9485 Wireless Network Adapter
Physical Address. . . . . . . . . : 54-27-1E-43-AC-59
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2601:140:8400:668:cd64:4b61:a053:3110(Preferred)
Temporary IPv6 Address. . . . . . : 2601:140:8400:668:3dfc:e98b:5c74:7732(Preferred)
Link-local IPv6 Address . . . . . : fe80::cd64:4b61:a053:3110%20(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.21(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, July 24, 2018 9:09:19 AM
Lease Expires . . . . . . . . . . : Wednesday, July 25, 2018 11:50:11 AM
Default Gateway . . . . . . . . . : fe80::2e30:33ff:fe6f:f212%20
192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 324282142
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1A-8D-58-A3-E0-3F-49-D4-CA-67
DNS Servers . . . . . . . . . . . : 2001:558:feed::1
2001:558:feed::2
75.75.75.75
75.75.76.76
NetBIOS over Tcpip. . . . . . . . : Enabled
C:\Users\Lee Rockwell>
 
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