1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Internet connection problems

Discussion in 'Networking' started by THEBLACKDON, Aug 17, 2012.

Thread Status:
Not open for further replies.

    THEBLACKDON Thread Starter

    Aug 17, 2012
    My toshiba laptop is picking up the wifi with excellent strength, the key code has been entered all other devices that i have are working off this wifi signal, however my laptop will not connect to the internet. The two drivers in the deice manager real tech and atheros are running correctly. The internet connection stopped working after my computer was running slow i implemented the restore feature to set back to an earlier time when the laptop was working correctly. After booting up i was not able to connect to the internet
  2. TerryNet

    TerryNet Terry Moderator

    Mar 23, 2005
    You cannot get internet access by Wi-Fi nor by ethernet?

    Please attach a screen shot of the Networks page (don't collapse the Radar, Connection or Signal History) of the Xirrus Wi-Fi Inspector. If you need help with that see TSG Posting a Screenshot. FWIW to take screen shots with Windows 7 or Vista I prefer to use the built-in Snipping Tool.

    Also show ...

    Open a (black) Command Prompt window:
    Hold the Windows logo key and press r; in the Run box type cmd and click on OK.

    Type the following command:


    [Note that there is no space between the slash and ALL.]

    Right click in the command window and choose Select All, then hit Enter.
    Paste the results in a message here.

    If necessary use a text file and removable media to copy the results to a computer with internet access.
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1065489