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Internet connection problems...

Discussion in 'Web & Email' started by Foamer, Oct 2, 2003.

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  1. Foamer

    Foamer Guest Thread Starter

    My sister just bought a new computer...
    It be a Cybertron with M810D Socket A motherboard with a Athlon 2000XP CPU. Modem: PCtel HSP56 MR.
    The operating system insulting it: Windows XP.

    Now to the problem...
    The computer connects to the internet fine and surfs well for about 5 minutes. Then almost like a switch is thrown the thing will not download a page anymore. "Can't find server." Outlook Express also the same. This situation doesn't change until the system is rebooted.

    The computer came with 128 MB. (Shared with video.) I added 128MB's more... Changed the video memory from 32 to 8MB's This also didn't help the problem. Shut down all un-needed and unused programs from boot up. I even hooked to another internet service provider... no joy.

    Hoping this is enogh information...
    Any ideas about what the problem could be???
     
  2. mobo

    mobo

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    Done any spyware or virus scans ?
     
  3. Foamer

    Foamer Guest Thread Starter

    Did a scan with Ad-Aware.

    Added ZoneAlarm...

    Didn't install a virus scan yet... Thinking of scaning the HD with my computer...

    I though virus too... BUT... this computer was having this problem day one out of the box.

    Side note:
    First thing she installed on the computer brand new was a program called "Anonymizer". When she got on the internet and was having the connection problem I got leary of this program and removed it using Add/Remove programs.
     
  4. mobo

    mobo

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    Do a free online scan here .
     
  5. mobo

    mobo

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    Click here to get a free antivirus. You will have to enter a valid email to get the product key to run it as well.
     
  6. mobo

    mobo

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    You should also post a hijackthis log from her pc to analyze further.
     
  7. Foamer

    Foamer Guest Thread Starter

    Found a "nachi" worm. Removed said worm.

    Everything seems to be running smooth.

    Thanks for giving me a stear in the right direction.
     
  8. mobo

    mobo

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    welcome
     
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