1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

internet connection, Router/modem problems

Discussion in 'Networking' started by mc7139, Jun 21, 2007.

Thread Status:
Not open for further replies.
  1. mc7139

    mc7139 Thread Starter

    Joined:
    Jun 21, 2007
    Messages:
    1
    I'm having problems with my internet connection and modem/router. It's an Actiontec gt704wg, which serves as both a modem and wireless router. One computer is connected directly to the router and 2 others use wireless. The connection just randomly cuts off, the internet light goes blank, the dsl light flashes, and then it takes about 15-25 seconds to reconnect. I get tons of static on my phones, and the frequency of disconnecting goes up whenever i get/make a phone call. In addition, when I connect the other computers wirelessly, i get tremendous delays and more disconnections, and it takes several minutes to reconnect. The router's not old, about a year, and I've had no problems with it until recently. I've changed all my dsl phone filters, so I know it's not that. Can anyone help me?
     
  2. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    78,269
    First Name:
    Terry
    It sounds to me like something wrong with the router or, less likely, wireless interference. Looking at the second one first, do you detect any other wireless networks on your same or close to your channel? Any 2.4Ghz cordless phone?

    Next I suggest looking for a firmware update for the router. And my final (at least for now) suggestion is to reset the router to factory default settings and reconfigure.
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/586826

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice