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Internet connection Times out for 5 seconds randomly

Discussion in 'Web & Email' started by TechGeek1, Sep 27, 2016.

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  1. TechGeek1

    TechGeek1 Thread Starter

    Joined:
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    I have a HP Pavillion p6000 series, Running windows 7pro on it. Using Chrome for browser which is also updated.

    It is connected to a switch hub that connects to the wall connection. Lately this computer has been timing out when ever the user is online. There are other computers which are directly connected to the hub which are completely fine.

    I have tried scanning this computer, updating built in NIC card, turning off windows firewall, changing the cable and even replacing the hub itself but nothing has helped.

    I haven't been able to narrow down the problem. I would really appreciate all the inputs that i can get. My last option would be to purchase a new computer but i would like to try every thing first.

    Sincerely,
    TechGeek/BaffledMind
     
  2. plodr

    plodr

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    Liz
    Well you did two things I'd suggest trying: replaced the cable and replaced the switch and seen no change.

    So it only happens when you are using the internet?

    You could fire up What's My Computer Doing?
    http://www.itsth.com/en/produkte/Whats-my-computer-doing.php
    and perhaps see what is using the CPU.

    Other possible programs are Process Explorer
    https://technet.microsoft.com/en-us/sysinternals/processexplorer

    and AutoRuns
    https://technet.microsoft.com/en-us/sysinternals/bb963902.aspx

    One of those might point to software that is running and creating the problem,
     
  3. TechGeek1

    TechGeek1 Thread Starter

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    Hello! Thank you for replying.
    I tried your suggestions but couldn't find anything that could be a potential culprit to the problem.
     
  4. TechGeek1

    TechGeek1 Thread Starter

    Joined:
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    Hello plodr,
    Thank you for replying and providing me good solutions. I tried all of them but wasn't able to narrow the cause of it. I did figure out a work-around for the problem in the mean time though. I have the computer directly connected to the wall ethernet jack and haven't had any interruptions since then. Keeping my fingers crossed and hoping to come across a permanent solution or at least find the cause of the interruption.
     
  5. plodr

    plodr

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    Liz
    Your computer and the switch have some sort of issue. I wouldn't know where to start to diagnose a hardware problem with one computer only and a switch.
    I'd probably purchase a different brand switch, if I needed one and hope the issue was fixed.
     
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