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internet connection wizard

Discussion in 'Web & Email' started by mom4711, Feb 7, 2003.

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  1. mom4711

    mom4711 Thread Starter

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    I am writing this for my sister in law. She can't get on the internet. When trying to set up the internet connection (through cable) using Internet Connection Wizard here is the message that comes up "Failed to load the Internet Connection wizard helper component". This computer had accessed the internet before but she got up one day and couldn't get on. So she ran the Windows 98 SE disk but this did not help. Also ran defrag and scandisk. There is the AVG antivirus installed. Any suggestions??
     
  2. Del

    Del

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  3. mom4711

    mom4711 Thread Starter

    Joined:
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    Messages:
    139
    I'll get this information to her and let you know if this fixed the problem. Thanks :)
     
  4. Del

    Del

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    Let us know how it turns out.
    Have a great one.
     
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