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Internet Connectivity Problems

Discussion in 'Networking' started by smurfett, Jan 7, 2011.

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  1. smurfett

    smurfett Thread Starter

    Joined:
    Jan 7, 2011
    Messages:
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    I have a laptop with internet access. I have an excellet signal strength for my network and it shows that I am connected. However, when I try to access a web page, I receive the message "Internet Explorer cannot display the webpage."

    Please help. I've been told that it could cost me up to $300 to have my computer looked at.
     
  2. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    78,504
    First Name:
    Terry
    I won't charge you anything to look at the following. :)

    Start, Run, CMD, OK to open a command prompt:
    (For Vista or 7 type CMD in the Search box after Start)

    Type the following command:

    IPCONFIG /ALL

    [Note that there is no space between the slash and ALL.]

    Right click in the command window and choose Select All, then hit Enter.
    Paste the results in a message here.

    If necessary use a text file and removable media to copy the results to a computer with internet access.
     
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