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Internet dial-up locked

Discussion in 'Windows XP' started by priest4, Sep 15, 2003.

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  1. priest4

    priest4 Thread Starter

    Joined:
    Dec 29, 2002
    Messages:
    16
    My daughter has just loaded software for another ISP on her laptop. Trouble is, XP won't let her dial up. There are padlocks against all her dial up connections, except for one, which she can't use as she is not at home. Can anyone tell me what these padlocks mean, and how do we unlock them. I don't use Windows XP, so I don't know. Thanks

    Rob
     
  2. Cookies

    Cookies

    Joined:
    Jul 3, 2003
    Messages:
    489
    Has she tried calling her call her new ISP? They should be able to help her configure her connection properly.
     
  3. mobo

    mobo

    Joined:
    Feb 23, 2003
    Messages:
    16,274
    Has she installed this software while logged in as administrator as I have heard of instances where users cannot get online and only administrators ?
     
  4. normmork

    normmork

    Joined:
    Oct 4, 2002
    Messages:
    76
    Does she have Zonealarm and accidently locked down her internet connections.
     
  5. TheRef310

    TheRef310

    Joined:
    Jun 4, 2003
    Messages:
    141
    Could you tell us any specifics about the ISP, etc? and a list of firewalls, etc?
     
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