Internet dies when playing an online game.

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Arnack

Thread Starter
Joined
Aug 2, 2006
Messages
149
Hello, I am on a wireless internet. I had a problem with the internet, so I bought a new router/gateway adapter. No luck. I then tried moving the computer a couple feet. It worked! I could play online games fine, and my connection was 10/10.
Sadly, after an hour, the internet slowly died, and now when I try to play an online game, it crashes, and I must restart the internet.
Help? Tips?
EDIT: Right now it's 10/10 connectivity. When I try to play an online game though, it will die. Also, when I watch online videos, it will get slower. Basically when I am doing something online besides looking at websites, it will die down a bit.
 

JohnWill

Retired Moderator
Joined
Oct 19, 2002
Messages
106,425
Please supply the following info, exact make and models of the equipment please.

What country are you located in.
Name of your ISP (Internet Service Provider).
What is the expected Upstream/Downstream speed for your ISP Connection?
Make and exact model of the broadband modem.
Make and exact model and hardware version of the router (if a separate unit).
Model numbers can usually be obtained from the label on the device.
Connection type, wired or wireless.
If wireless, encryption used, (none, WEP, WPA, or WPA2)
Make and model of your computer.
Version and patch level of Windows on all affected machines, i.e. XP-Home (or XP-Pro), SP1-SP2, Vista, etc.
The Internet Browser in use, IE, Firefox, Opera, etc.




Please give an exact description of your problem symptoms, including the exact text of any error messages.

If you're using a wireless connection, have you tried a direct connection with a cable to see if that changes the symptoms? Have you disabled all encryption on the router to see if you can connect that way? Have you connected directly to the broadband modem to see if this is a router or modem/ISP issue?

If there are other computers on the same network, are they experiencing the same issue, or do they function normally?




On any affected computer, I'd also like to see this:

Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

Type the following commands:

PING 206.190.60.37

PING yahoo.com

NBTSTAT -n

IPCONFIG /ALL


Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
 

Arnack

Thread Starter
Joined
Aug 2, 2006
Messages
149
What country are you located in.: USA
Name of your ISP (Internet Service Provider).: Comcast
What is the expected Upstream/Downstream speed for your ISP Connection?:Good?
Make and exact model and hardware version of the router (if a separate unit). WRT54GS v7
Connection type, wired or wireless.: Wireless..
If wireless, encryption used, (none, WEP, WPA, or WPA2): WEP
Make and model of your computer.: HP Pavilion
Version and patch level of Windows on all affected machines, i.e. XP-Home (or XP-Pro), SP1-SP2, Vista, etc.: XP
The Internet Browser in use, IE, Firefox, Opera, etc.: Firefox

If you're using a wireless connection, have you tried a direct connection with a cable to see if that changes the symptoms? Have you disabled all encryption on the router to see if you can connect that way? Have you connected directly to the broadband modem to see if this is a router or modem/ISP issue?
It is better.


If there are other computers on the same network, are they experiencing the same issue, or do they function normally?
I have one other, which works fine.

Microsoft(R) Windows DOS
(C)Copyright Microsoft Corp 1990-2001.

C:\DOCUME~1\ARNACK~1>ping 206.190.60.37

Pinging 206.190.60.37 with 32 bytes of data:

Reply from 206.190.60.37: bytes=32 time=49ms TTL=47
Reply from 206.190.60.37: bytes=32 time=52ms TTL=47
Reply from 206.190.60.37: bytes=32 time=49ms TTL=47
Reply from 206.190.60.37: bytes=32 time=48ms TTL=47

Ping statistics for 206.190.60.37:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 48ms, Maximum = 52ms, Average = 49ms

C:\DOCUME~1\ARNACK~1>ping yahoo.com

Pinging yahoo.com [68.180.206.184] with 32 bytes of data:

Reply from 68.180.206.184: bytes=32 time=104ms TTL=45
Reply from 68.180.206.184: bytes=32 time=105ms TTL=45
Reply from 68.180.206.184: bytes=32 time=100ms TTL=45
Reply from 68.180.206.184: bytes=32 time=100ms TTL=45

Ping statistics for 68.180.206.184:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 100ms, Maximum = 105ms, Average = 102ms

C:\DOCUME~1\ARNACK~1>NBTSTAT -n

Wireless Network Connection 1:
Node IpAddress: [192.168.1.100] Scope Id: []

NetBIOS Local Name Table

Name Type Status
---------------------------------------------
ARNACK <00> UNIQUE Registered
ARNACK <20> UNIQUE Registered
WORKGROUP <00> GROUP Registered
WORKGROUP <1E> GROUP Registered
WORKGROUP <1D> UNIQUE Registered
..__MSBROWSE__.<01> GROUP Registered

C:\DOCUME~1\ARNACK~1>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Arnack
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : hsd1.ga.comcast.net.

Ethernet adapter Wireless Network Connection 1:

Connection-specific DNS Suffix . : hsd1.ga.comcast.net.
Description . . . . . . . . . . . : Realtek RTL8185 54M Wireless LAN Net
work Adapter
Physical Address. . . . . . . . . : 00-81-85-41-93-FF
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.100
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 68.87.74.162
68.87.68.162
68.87.73.242
Lease Obtained. . . . . . . . . . : Friday, August 08, 2008 3:11:31 PM
Lease Expires . . . . . . . . . . : Saturday, August 09, 2008 3:11:31 PM


C:\DOCUME~1\ARNACK~1>
It also disconnects/reconnects every once in a while.
But I have "excellent" signal strength..
 

JohnWill

Retired Moderator
Joined
Oct 19, 2002
Messages
106,425
Some things you can try here.

  1. For wireless connections, change the channel on the router, I like channels 1, 6, and 11 in the US.
  2. For wireless connections, try moving either the wireless router/AP or the wireless computer. Even a couple of feet will sometimes make a big difference.
  3. Update the firmware to the latest version available on the manufacturer's site.
  4. Reset the router to factory defaults and reconfigure.

Many times these measures will resolve a lot of intermittent issues.
 
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