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Internet disconnection

Discussion in 'Networking' started by RivisinXD, Jun 24, 2012.

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  1. RivisinXD

    RivisinXD Thread Starter

    Joined:
    Jun 24, 2012
    Messages:
    12
    Hi, I've been having an internet problem for the past 4-5 months or so. Every 6 minutes and about 20 seconds my internet turns off for about 30 seconds. This is very annoying when watching netflix, chatting, CoD, etc. I am using a Westell 7500. I know that there are very similar posts about this problem, but I decided to make a new one to freshen the subject. Any help is definitely appreciated! :D
     
  2. etaf

    etaf Wayne Moderator

    Joined:
    Oct 2, 2003
    Messages:
    55,967
    Is it wireless connection - if so also past a xirrus screen shot - see below

    i would normally suggest some tests - but as its very short - try the following DNS settings (i will put the normal tests below, in case you can try)

    ------------------------------------------------------------------------

    Google public DNS

    Google public DNS
    http://code.google.com/speed/public-dns/

    Theres also a link on how to setup those DNS IP address
    http://code.google.com/speed/public-dns/docs/using.html

    How to set XP here
    http://techie-buzz.com/how-to/google-public-dns-on-win7-and-winxp.html

    Then once you have set up those DNS entries

    Flush & register DNS
    Hold the Windows key and press R, then type CMD then press

    Enter
    to open a command prompt box (A new dialogue box - black with white font, will appear

    on screen ):
    In the command prompt window that opens, type the following commands:

    Ipconfig/flushdns
    ipconfig/registerdns


    ------------------------------------------------------------------------

    And if you can try the following

    would you post the following tests when its working OK and then repeat ALL the tests when it

    disconnects and make sure you also tells which tests posted are for what condition

    if you are also connected by wireless include the xirrus screen shots

    Please post back here the make and exact model of the router and if separate, the make and exact model

    of the modem

    Also please make a note of the status of the light on the modem and on the router when working normally

    - post back here and then when disconnected post the status of the lights here again if changed

    ------------------------------------------------------------------------
    ipconfig /all
    If you cannot access the internet with this PC, then you will need to paste the results into something

    like notepad and then copy onto a machine that can access the internet and post results here

    We would like to see the results from ipconfig /all post back the results in a reply here

    Hold the Windows key and press R, then type CMD then press

    Enter
    to open a command prompt box (A new dialogue box - black with white font, will appear

    on screen ):

    In the command prompt window that opens, type the following command:

    Note that there is a space before the /ALL, but there is NOT a space after the / in the

    following command.


    ipconfig /all > network.txt & network.txt

    It will export the results to notepad and then automatically open notepad.

    Now all you need to do is copy and paste those results to a reply here
    to do that:
    From the notepad menu - choose Edit - Select all
    all the text will be highlighted
    Next
    From the notepad menu - choose Edit - Copy
    Now go back to the forum - reply and then right click in the reply box and paste
    ------------------------------------------------------------------------

    ------------------------------------------------------------------------
    Ping Tests
    If you cannot access the internet with this PC, then you will need to paste the results into something

    like notepad and then copy onto a machine that can access the internet and post results here
    Save the file to a USB flash drive or other removable media. Plug it into the working computer with

    internet access and copy the file and paste here.

    Start> Run {search bar in Vista/W7}> CMD to open a DOS window and type:

    Type the following command
    Ping {plus the number thats shown against the default gateway shown in above

    ipconfig /all}
    Post back the results
    rightclick in the box
    select all
    enter
    control key + C key - to copy
    then reply here and
    control key + V to paste

    Type the following command
    Ping google.com
    Post back the results
    rightclick in the box
    select all
    enter
    control key + C key - to copy
    then reply here and
    control key + V to paste

    Type the following command
    Ping 209.183.226.152
    post back results
    rightclick in the box
    select all
    enter
    control key + C key - to copy
    then reply here and
    control key + V to paste

    ------------------------------------------------------------------------

    ------------------------------------------------------------------------
    Run Xirrus Wi-Fi Inspector
    Download and install

    If you cannot access the internet with this PC, then you will need to copy the program across to the

    faulty PC
    Save the file to a USB flash drive or other removable media. Plug it into the working computer with

    internet access and copy the file and paste here.


    http://www.xirrus.com/Products/Wi-Fi-Inspector.aspx
    Direct link to the program is here

    http://wpc.475a.edgecastcdn.net/00475A/XirrusWiFiInspectorSetup.1.2.0.exe

    {If the above link does not work heres another link

    http://www.pcworld.com/downloads/file_download/fid,77196-order,4/download.html}


    Then run and install the program - on a wireless enabled PC/Laptop
    if you get an error - You need NET Framework installed for the

    WiFi Inspector to function.

    Run the program

    A user guide is available here http://www.xirrus.com/Products/Wi-Fi-

    Inspector/xirruswifiinspectorguide1-2-0.aspx

    post a screen shot of the program running - if there are a lot of networks showing can you

    click on "networks" top lefthand area - so we can see all the network information,
    and

    also post which network "Adapter Name" (1st column) is yours on the list

    To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows

    PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a

    JPG format file.
    To upload it to the forum, open the full reply window and use the Manage Attachments button to upload

    it here.
    Full details are here http://library.techguy.org/wiki/TSG_Posting_a_Screenshot

    Note:
    For a reliable (or robust as the Xirrus user guide says) wireless connection you need a signal of about

    -70 dBm or better.

    If you are using the Mac OS then use http://www.istumbler.net/
    ------------------------------------------------------------------------
     
  3. RivisinXD

    RivisinXD Thread Starter

    Joined:
    Jun 24, 2012
    Messages:
    12
    Ping Default Gateway Online

    Microsoft Windows [Version 6.1.7600]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\Alex>ping 192.168.200.1

    Pinging 192.168.200.1 with 32 bytes of data:
    Reply from 192.168.200.1: bytes=32 time=1ms TTL=64
    Reply from 192.168.200.1: bytes=32 time=2ms TTL=64
    Reply from 192.168.200.1: bytes=32 time=3ms TTL=64
    Reply from 192.168.200.1: bytes=32 time=2ms TTL=64

    Ping statistics for 192.168.200.1:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 1ms, Maximum = 3ms, Average = 2ms

    C:\Users\Alex>ipconfig /all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Alex-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : ZoomTown.com

    Ethernet adapter Local Area Connection 2:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : TeamViewer VPN Adapter
    Physical Address. . . . . . . . . : 00-FF-83-2D-93-26
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Wireless LAN adapter Wireless Network Connection 3:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #
    2
    Physical Address. . . . . . . . . : 00-26-C7-B7-2A-A1
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Wireless LAN adapter Wireless Network Connection 2:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
    Physical Address. . . . . . . . . : 00-26-C7-B7-2A-A1
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Wireless LAN adapter Wireless Network Connection:

    Connection-specific DNS Suffix . : ZoomTown.com
    Description . . . . . . . . . . . : Intel(R) WiFi Link 1000 BGN
    Physical Address. . . . . . . . . : 00-26-C7-B7-2A-A0
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::85ea:3579:1d39:ce5a%12(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.200.64(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Sunday, June 24, 2012 12:05:23 PM
    Lease Expires . . . . . . . . . . : Monday, June 25, 2012 2:00:47 PM
    Default Gateway . . . . . . . . . : 192.168.200.1
    DHCP Server . . . . . . . . . . . : 192.168.200.1
    DHCPv6 IAID . . . . . . . . . . . : 335554247
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-14-88-5C-94-F0-4D-A2-B7-B0-5F

    DNS Servers . . . . . . . . . . . : 8.8.8.8
    8.8.4.4
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter Hamachi:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Hamachi Network Interface
    Physical Address. . . . . . . . . : 7A-79-05-CF-08-9A
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2620:9b::5cf:89a(Preferred)
    Link-local IPv6 Address . . . . . : fe80::8144:a9b6:b483:171d%19(Preferred)
    IPv4 Address. . . . . . . . . . . : 5.207.8.154(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.0.0.0
    Lease Obtained. . . . . . . . . . : Sunday, June 24, 2012 12:05:06 PM
    Lease Expires . . . . . . . . . . : Monday, June 24, 2013 12:07:12 PM
    Default Gateway . . . . . . . . . : 5.0.0.1
    DHCP Server . . . . . . . . . . . : 5.0.0.1
    DHCPv6 IAID . . . . . . . . . . . : 712669544
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-14-88-5C-94-F0-4D-A2-B7-B0-5F

    DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
    fec0:0:0:ffff::2%1
    fec0:0:0:ffff::3%1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Tunnel adapter isatap.{520FDDF0-452E-4B14-A391-1509CFDEA8A8}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Reusable ISATAP Interface {95891C4D-81AD-48C3-BB2B-089CA94BE1CE}:


    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : ZoomTown.com
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 32:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fd:881:11d4:2f99:abba(Prefe
    rred)
    Link-local IPv6 Address . . . . . : fe80::881:11d4:2f99:abba%45(Preferred)
    Default Gateway . . . . . . . . . :
    NetBIOS over Tcpip. . . . . . . . : Disabled

    C:\Users\Alex>

    Ping Default Gateway Offline

    Microsoft Windows [Version 6.1.7600]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\Alex>Ping 192.168.200.1

    Pinging 192.168.200.1 with 32 bytes of data:
    Reply from 192.168.200.1: bytes=32 time=1ms TTL=64
    Reply from 192.168.200.1: bytes=32 time=1ms TTL=64
    Reply from 192.168.200.1: bytes=32 time=1ms TTL=64
    Reply from 192.168.200.1: bytes=32 time=1ms TTL=64

    Ping statistics for 192.168.200.1:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 1ms, Maximum = 1ms, Average = 1ms

    C:\Users\Alex>ipconfig /all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Alex-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : ZoomTown.com

    Ethernet adapter Local Area Connection 2:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : TeamViewer VPN Adapter
    Physical Address. . . . . . . . . : 00-FF-83-2D-93-26
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Wireless LAN adapter Wireless Network Connection 3:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #
    2
    Physical Address. . . . . . . . . : 00-26-C7-B7-2A-A1
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Wireless LAN adapter Wireless Network Connection 2:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
    Physical Address. . . . . . . . . : 00-26-C7-B7-2A-A1
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Wireless LAN adapter Wireless Network Connection:

    Connection-specific DNS Suffix . : ZoomTown.com
    Description . . . . . . . . . . . : Intel(R) WiFi Link 1000 BGN
    Physical Address. . . . . . . . . : 00-26-C7-B7-2A-A0
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::85ea:3579:1d39:ce5a%12(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.200.64(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Sunday, June 24, 2012 12:05:23 PM
    Lease Expires . . . . . . . . . . : Monday, June 25, 2012 2:00:48 PM
    Default Gateway . . . . . . . . . : 192.168.200.1
    DHCP Server . . . . . . . . . . . : 192.168.200.1
    DHCPv6 IAID . . . . . . . . . . . : 335554247
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-14-88-5C-94-F0-4D-A2-B7-B0-5F

    DNS Servers . . . . . . . . . . . : 8.8.8.8
    8.8.4.4
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter Hamachi:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Hamachi Network Interface
    Physical Address. . . . . . . . . : 7A-79-05-CF-08-9A
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2620:9b::5cf:89a(Preferred)
    Link-local IPv6 Address . . . . . : fe80::8144:a9b6:b483:171d%19(Preferred)
    IPv4 Address. . . . . . . . . . . : 5.207.8.154(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.0.0.0
    Lease Obtained. . . . . . . . . . : Sunday, June 24, 2012 12:05:06 PM
    Lease Expires . . . . . . . . . . : Monday, June 24, 2013 12:07:13 PM
    Default Gateway . . . . . . . . . : 5.0.0.1
    DHCP Server . . . . . . . . . . . : 5.0.0.1
    DHCPv6 IAID . . . . . . . . . . . : 712669544
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-14-88-5C-94-F0-4D-A2-B7-B0-5F

    DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
    fec0:0:0:ffff::2%1
    fec0:0:0:ffff::3%1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Tunnel adapter isatap.{520FDDF0-452E-4B14-A391-1509CFDEA8A8}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Reusable ISATAP Interface {95891C4D-81AD-48C3-BB2B-089CA94BE1CE}:


    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : ZoomTown.com
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 32:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fd:881:11d4:2f99:abba(Prefe
    rred)
    Link-local IPv6 Address . . . . . : fe80::881:11d4:2f99:abba%45(Preferred)
    Default Gateway . . . . . . . . . :
    NetBIOS over Tcpip. . . . . . . . : Disabled

    C:\Users\Alex>

    Ipconfig /all Online

    Microsoft Windows [Version 6.1.7600]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\Alex>ipconfig /all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Alex-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : ZoomTown.com

    Ethernet adapter Local Area Connection 2:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : TeamViewer VPN Adapter
    Physical Address. . . . . . . . . : 00-FF-83-2D-93-26
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Wireless LAN adapter Wireless Network Connection 3:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #
    2
    Physical Address. . . . . . . . . : 00-26-C7-B7-2A-A1
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Wireless LAN adapter Wireless Network Connection 2:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
    Physical Address. . . . . . . . . : 00-26-C7-B7-2A-A1
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Wireless LAN adapter Wireless Network Connection:

    Connection-specific DNS Suffix . : ZoomTown.com
    Description . . . . . . . . . . . : Intel(R) WiFi Link 1000 BGN
    Physical Address. . . . . . . . . : 00-26-C7-B7-2A-A0
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::85ea:3579:1d39:ce5a%12(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.200.64(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Sunday, June 24, 2012 12:05:23 PM
    Lease Expires . . . . . . . . . . : Monday, June 25, 2012 2:00:48 PM
    Default Gateway . . . . . . . . . : 192.168.200.1
    DHCP Server . . . . . . . . . . . : 192.168.200.1
    DHCPv6 IAID . . . . . . . . . . . : 335554247
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-14-88-5C-94-F0-4D-A2-B7-B0-5F

    DNS Servers . . . . . . . . . . . : 8.8.8.8
    8.8.4.4
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter Hamachi:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Hamachi Network Interface
    Physical Address. . . . . . . . . : 7A-79-05-CF-08-9A
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2620:9b::5cf:89a(Preferred)
    Link-local IPv6 Address . . . . . : fe80::8144:a9b6:b483:171d%19(Preferred)
    IPv4 Address. . . . . . . . . . . : 5.207.8.154(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.0.0.0
    Lease Obtained. . . . . . . . . . : Sunday, June 24, 2012 12:05:06 PM
    Lease Expires . . . . . . . . . . : Monday, June 24, 2013 12:07:13 PM
    Default Gateway . . . . . . . . . : 5.0.0.1
    DHCP Server . . . . . . . . . . . : 5.0.0.1
    DHCPv6 IAID . . . . . . . . . . . : 712669544
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-14-88-5C-94-F0-4D-A2-B7-B0-5F

    DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
    fec0:0:0:ffff::2%1
    fec0:0:0:ffff::3%1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Tunnel adapter isatap.{520FDDF0-452E-4B14-A391-1509CFDEA8A8}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Reusable ISATAP Interface {95891C4D-81AD-48C3-BB2B-089CA94BE1CE}:


    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : ZoomTown.com
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 32:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fd:881:11d4:2f99:abba(Prefe
    rred)
    Link-local IPv6 Address . . . . . : fe80::881:11d4:2f99:abba%45(Preferred)
    Default Gateway . . . . . . . . . :
    NetBIOS over Tcpip. . . . . . . . : Disabled

    C:\Users\Alex>

    Ipconfig /all Offline

    Microsoft Windows [Version 6.1.7600]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\Alex>ipconfig /all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Alex-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : ZoomTown.com

    Ethernet adapter Local Area Connection 2:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : TeamViewer VPN Adapter
    Physical Address. . . . . . . . . : 00-FF-83-2D-93-26
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Wireless LAN adapter Wireless Network Connection 3:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #
    2
    Physical Address. . . . . . . . . : 00-26-C7-B7-2A-A1
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Wireless LAN adapter Wireless Network Connection 2:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
    Physical Address. . . . . . . . . : 00-26-C7-B7-2A-A1
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Wireless LAN adapter Wireless Network Connection:

    Connection-specific DNS Suffix . : ZoomTown.com
    Description . . . . . . . . . . . : Intel(R) WiFi Link 1000 BGN
    Physical Address. . . . . . . . . : 00-26-C7-B7-2A-A0
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::85ea:3579:1d39:ce5a%12(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.200.64(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Sunday, June 24, 2012 12:05:23 PM
    Lease Expires . . . . . . . . . . : Monday, June 25, 2012 2:00:47 PM
    Default Gateway . . . . . . . . . : 192.168.200.1
    DHCP Server . . . . . . . . . . . : 192.168.200.1
    DHCPv6 IAID . . . . . . . . . . . : 335554247
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-14-88-5C-94-F0-4D-A2-B7-B0-5F

    DNS Servers . . . . . . . . . . . : 8.8.8.8
    8.8.4.4
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter Hamachi:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Hamachi Network Interface
    Physical Address. . . . . . . . . : 7A-79-05-CF-08-9A
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2620:9b::5cf:89a(Preferred)
    Link-local IPv6 Address . . . . . : fe80::8144:a9b6:b483:171d%19(Preferred)
    IPv4 Address. . . . . . . . . . . : 5.207.8.154(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.0.0.0
    Lease Obtained. . . . . . . . . . : Sunday, June 24, 2012 12:05:06 PM
    Lease Expires . . . . . . . . . . : Monday, June 24, 2013 12:07:12 PM
    Default Gateway . . . . . . . . . : 5.0.0.1
    DHCP Server . . . . . . . . . . . : 5.0.0.1
    DHCPv6 IAID . . . . . . . . . . . : 712669544
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-14-88-5C-94-F0-4D-A2-B7-B0-5F

    DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
    fec0:0:0:ffff::2%1
    fec0:0:0:ffff::3%1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Tunnel adapter isatap.{520FDDF0-452E-4B14-A391-1509CFDEA8A8}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Reusable ISATAP Interface {95891C4D-81AD-48C3-BB2B-089CA94BE1CE}:


    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : ZoomTown.com
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 32:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fd:881:11d4:2f99:abba(Prefe
    rred)
    Link-local IPv6 Address . . . . . : fe80::881:11d4:2f99:abba%45(Preferred)
    Default Gateway . . . . . . . . . :
    NetBIOS over Tcpip. . . . . . . . : Disabled

    C:\Users\Alex>

    Ping google.com Online

    Microsoft Windows [Version 6.1.7600]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\Alex>Ping google.com

    Pinging google.com [74.125.228.104] with 32 bytes of data:
    Reply from 74.125.228.104: bytes=32 time=28ms TTL=56
    Reply from 74.125.228.104: bytes=32 time=28ms TTL=56
    Reply from 74.125.228.104: bytes=32 time=31ms TTL=56
    Reply from 74.125.228.104: bytes=32 time=29ms TTL=56

    Ping statistics for 74.125.228.104:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 28ms, Maximum = 31ms, Average = 29ms

    C:\Users\Alex>

    Ping google.com Offline

    Microsoft Windows [Version 6.1.7600]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\Alex>Ping google.com

    Pinging google.com [74.125.228.105] with 32 bytes of data:
    Reply from 74.125.228.105: bytes=32 time=28ms TTL=56
    Reply from 74.125.228.105: bytes=32 time=27ms TTL=56
    Reply from 74.125.228.105: bytes=32 time=27ms TTL=56
    Reply from 74.125.228.105: bytes=32 time=27ms TTL=56

    Ping statistics for 74.125.228.105:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 27ms, Maximum = 28ms, Average = 27ms

    C:\Users\Alex>

    Ping 209.183.226.152 Online

    Microsoft Windows [Version 6.1.7600]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\Alex>Ping 209.183.226.152

    Pinging 209.183.226.152 with 32 bytes of data:
    Reply from 209.183.226.152: bytes=32 time=35ms TTL=54
    Reply from 209.183.226.152: bytes=32 time=34ms TTL=54
    Reply from 209.183.226.152: bytes=32 time=33ms TTL=54
    Reply from 209.183.226.152: bytes=32 time=33ms TTL=54

    Ping statistics for 209.183.226.152:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 33ms, Maximum = 35ms, Average = 33ms

    C:\Users\Alex>

    Ping 209.183.226.152 Offline

    Microsoft Windows [Version 6.1.7600]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\Alex>Ping 209.183.226.152

    Pinging 209.183.226.152 with 32 bytes of data:
    Request timed out.
    Reply from 209.183.226.152: bytes=32 time=33ms TTL=54
    Reply from 209.183.226.152: bytes=32 time=33ms TTL=54
    Reply from 209.183.226.152: bytes=32 time=33ms TTL=54

    Ping statistics for 209.183.226.152:
    Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 33ms, Maximum = 33ms, Average = 33ms

    C:\Users\Alex>
     
  4. RivisinXD

    RivisinXD Thread Starter

    Joined:
    Jun 24, 2012
    Messages:
    12
    Xirrus
     

    Attached Files:

  5. etaf

    etaf Wayne Moderator

    Joined:
    Oct 2, 2003
    Messages:
    55,967
    quite a lot of information posted however, I saw this
    which if really offline - your where able to get a connection to the internet here
    so something is blocking if that is correct and the DNS did not solve
    also Is the signal 11FX10099827 yours ?

    i would log into the router and change to use wireless channel 6

    can you connect a PC directly to the router with a cable and then do this please
    ------------------------------------------------------------------------
    Safemode with networking
    with a cable connected from PC to router
    check the cable - see if there is a light on the router associated with the cable port used , also check if you have a green/yellow light on the PC LAN port
    - try safemode with networking
    as the PC starts keep tapping F8 - a menu appears - choose
    safemode with networking - see if that works
    ------------------------------------------------------------------------
     
  6. RivisinXD

    RivisinXD Thread Starter

    Joined:
    Jun 24, 2012
    Messages:
    12
    Adapter is 11FX100...etc
     
  7. RivisinXD

    RivisinXD Thread Starter

    Joined:
    Jun 24, 2012
    Messages:
    12
    Just as a side note, I've tried connecting my Ps3 to the router via Ethernet cable, but when the six minute mark hit the internet turned off on the Ps3 just as normally as it would connected via Wireless.
     
  8. etaf

    etaf Wayne Moderator

    Joined:
    Oct 2, 2003
    Messages:
    55,967
    whats the status of the lights on the router when that happens - sounds like a router-modem / line /ISP issue - if it happens to different devices connected wireless & by cable as indicated

    Page 8 of the manual shows the different status of the lights
    http://www.westell.com/docs/support...nka90_userguide2A2448AE6818.pdf?Status=Master
     
  9. RivisinXD

    RivisinXD Thread Starter

    Joined:
    Jun 24, 2012
    Messages:
    12
    Normally, if I don't have a device connected to the router via Ethernet the lights on are as followed,

    Power |X|
    E1 | |
    E2 | |
    E3 | |
    E4 | |
    Wireless |X|
    USB | |
    DSL |X|
    Internet |X|
     
  10. etaf

    etaf Wayne Moderator

    Joined:
    Oct 2, 2003
    Messages:
    55,967
    and they stay like that all the time -
    DSL = solid
    Internet light = should be flashing when data transferring
     
  11. RivisinXD

    RivisinXD Thread Starter

    Joined:
    Jun 24, 2012
    Messages:
    12
    Sorry, I just saw the link, I tried to edit the post, but my internet disconnected as I tried to revise it :p

    Power=Solid Green
    Wireless=Flashing Green
    DSL=Solid Green
    Internet=Flashing Green
     
  12. RivisinXD

    RivisinXD Thread Starter

    Joined:
    Jun 24, 2012
    Messages:
    12
    Ok, I'm about to switch to channel 6, see you on the other side!
     
  13. etaf

    etaf Wayne Moderator

    Joined:
    Oct 2, 2003
    Messages:
    55,967
    i dont think that will make a difference on the connection drop - but will help with wireless interference
     
  14. RivisinXD

    RivisinXD Thread Starter

    Joined:
    Jun 24, 2012
    Messages:
    12
    Unfortunately it didn't work :(
     
  15. etaf

    etaf Wayne Moderator

    Joined:
    Oct 2, 2003
    Messages:
    55,967
    No
    can you see the status page in the router configuration pages ?

    page 38 shows the home page and the connection
    on page 79 - advanced section there is a summary
    and one section is about the connection and connection duration
    that may tell if its disconnected and how long the router thinks its been connected to the ISP
     
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