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Internet Disconnections

Discussion in 'Windows XP' started by mackem28, Aug 8, 2006.

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  1. mackem28

    mackem28 Thread Starter

    Joined:
    Sep 3, 2004
    Messages:
    36
    I am experiencing frequent disconnections from my ISP. I have experienced this before on an old machine - but am finding the same problems with the new one. The old PC ran XP Home and the problem revolved around an 'event' error and a little patch was used to increase the number of events before disconnection.

    I thought with the new machine running XP Media I may have escaped this - but it appears not.

    I wonder if anyone could point me towards the patch which I used previously - sadly any memory I had of it went with the HD which died with the old PC along with my copy of the file.

    Thanks in anticipation.
     
  2. ozrom1e

    ozrom1e

    Joined:
    May 15, 2006
    Messages:
    11,849
    For it to use the same patch would really be a coincidence and with all of the patches out there it would be very difficult for anybody here to just pick it out of mid air just like that especially with no information except that you are getting frequent disconnections. There are a ton of reasons that you can get disconnected and the way to start troubleshooting this is to get as much information as possible. What we will need are any error messages you get and the correct ones and write them down also some system Spec's like make and model of computer, processor etc. as a matter of fact if you ran Belarc and copy and pasted the results to this thread it would be very helpful.

    When you do this I would like you to go thru and take out anything like the Windows Key Code for your version of Windows or just replace with "X's" and anything else you think might be to revealing.

    Belarc Advisor - Free Personal PC Audit = key code for Windows
    http://www.belarc.com/free_download.html
     
  3. mackem28

    mackem28 Thread Starter

    Joined:
    Sep 3, 2004
    Messages:
    36
    I downloaded Belarc and ran a report on my system. I wasn't able to edit out the key info etc, so I ommited that part of th report.

    Hope it gives some idea of what might be causing my problem. I don't get error messages, simply find that my connection has dropped and I have to re-connect. This could happen three times or ten times a day. Very unpredictable.

    Thaanks

    Operating System System Model
    Windows XP Media Center Edition Service Pack 2 (build 2600) Packard Bell NEC Packard Bell Computer PB14306701
    System Serial Number: 049004820438
    Chassis Serial Number: 50424E
    Enclosure Type: Desktop
    Processor a Main Circuit Board b
    3.20 gigahertz Intel Pentium 4
    16 kilobyte primary memory cache
    2048 kilobyte secondary memory cache Board: NEC COMPUTERS INTERNATIONAL P5S800-VM Rev 1.xx
    Bus Clock: 200 megahertz
    BIOS: American Megatrends Inc. 0170 07/11/2005
    Drives Memory Modules c,d
    250.06 Gigabytes Usable Hard Drive Capacity
    192.53 Gigabytes Hard Drive Free Space

    _NEC DVD_RW ND-3530A [CD-ROM drive]
    AXV CD/DVD-ROM SCSI CdRom Device [CD-ROM drive]

    ST3250823A [Hard drive] (250.06 GB) -- drive 0, s/n 5ND1Q4AF, rev 3.03, SMART Status: Healthy
    1024 Megabytes Installed Memory

    Slot 'DIMM0' has 512 MB (serial number SerNum0)
    Slot 'DIMM1' has 512 MB
    Local Drive Volumes

    c: (NTFS on drive 0) 124.23 GB 88.64 GB free
    f: (NTFS on drive 0) 125.83 GB 103.89 GB free

    Network Drives
    None detected
    Users (mouse over user name for details) Printers
    local user accounts last logon
    Administrator
    07/07/2006 08:07:35 (admin)
    Eddie
    08/08/2006 23:05:37 (admin)
    Margaret
    08/07/2006 11:11:43 (admin)
    local system accounts
    Guest
    08/08/2006 23:11:31
    HelpAssistant
    never
    SUPPORT_388945a0 never

    Marks a disabled account; Marks a locked account EPSON Stylus CX5400 on USB001
    Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:

    Controllers Display
    Primary IDE Channel [Controller]
    Secondary IDE Channel [Controller]
    SiS PCI IDE Controller ATI RADEON 9550 [Display adapter]
    ATI RADEON 9550 Secondary [Display adapter]
    Samsung SAMTRON [Monitor] (15.2"vis, s/n H9LY407473, April 2005)
    Bus Adapters Multimedia
    A347SCSI SCSI Controller
    SiS 7001 PCI to USB Open Host Controller (3x)
    SiS PCI to USB Enhanced Host Controller ASUSTeK Tiger Capture Device
    Realtek AC'97 Audio
    Communications Other Devices
    Smart Link 56K Modem

    Realtek RTL8139/810x Family Fast Ethernet NIC
    Physical Address: 00:13:D4:D2:BA:BE
    SpeedTouch USB ADSL PPP
    IP Address: 217.44.136.149 / 32
    Gateway: 217.44.136.149
    Physical Address: 00:53:45:00:00:00

    Networking Dns Servers: 194.72.9.38
    62.6.40.162
    HID-compliant consumer control device
    HID-compliant device (8x)
    USB Human Interface Device (3x)
    EPSON Stylus CX5400
    HID Keyboard Device
    Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
    HID-compliant mouse
    SpeedTouch 330 ADSL Modem
    General Purpose USB Hub
    Generic USB Hub
    USB Composite Device
    USB Printing Support
    USB Root Hub (4x)
    Virus Protection [Back to Top]

    Norton AntiVirus Version 11.00
    Virus Definitions Version 05/07/2006 Rev 18
    Last Disk Scan on 09 July 2006 09:09:19
    Realtime File Scanning On

    Missing Microsoft Security Hotfixes [Back to Top]


    All required security hotfixes (using the 07/11/2006 Microsoft Security Bulletin Summary) have been installed.
    Installed Microsoft Hotfixes [Back to Top]

    .NETFramework
    1.0
    KB887998
    (details...)

    Internet Explorer
    SP2
    (SP2)
    Media Center 2005
    SP3
    MC05UPD1
    on 07/07/2006 (details...)

    Step By Step Interactive Training
    SP2
    KB898458
    on 08/07/2006 (details...)

    Windows Media Player 10
    KB917734_WMP10 (details...)

    SP0
    KB917734_WMP10 on 08/07/2006 (details...)

    Windows XP
    SP3
    KB873333
    on 07/07/2006 (details...)

    KB873339
    on 07/07/2006 (details...)

    KB885250
    on 07/07/2006 (details...)

    KB885835
    on 07/07/2006 (details...)

    KB885836
    on 07/07/2006 (details...)

    KB886185
    on 07/07/2006 (details...)

    KB887472
    on 07/07/2006 (details...)

    KB887742
    on 08/07/2006 (details...)

    KB887998
    on 08/07/2006 (details...)

    KB888113
    on 07/07/2006 (details...)

    KB888302
    on 07/07/2006 (details...)

    KB890046
    on 08/07/2006 (details...)

    KB890047
    on 07/07/2006 (details...)

    KB890175
    on 07/07/2006 (details...)

    KB890859
    on 07/07/2006 (details...)

    KB890923
    on 07/07/2006 (details...)

    KB891781
    on 07/07/2006 (details...)

    KB893066
    on 07/07/2006 (details...)

    KB893086
    on 07/07/2006 (details...)

    KB893756
    on 08/07/2006 (details...)

    KB893803
    on 07/07/2006 (details...)

    KB893803V2
    on 07/07/2006 (details...)

    KB894391
    on 08/07/2006 (details...)

    KB896358
    on 08/07/2006 (details...)

    Windows XP
    SP3 (continued)
    KB896422
    on 08/07/2006 (details...)

    KB896423
    on 08/07/2006 (details...)

    KB896424
    on 08/07/2006 (details...)

    KB896428
    on 08/07/2006 (details...)

    KB898461
    on 07/07/2006 (details...)

    KB899587
    on 08/07/2006 (details...)

    KB899589
    on 08/07/2006 (details...)

    KB899591
    on 08/07/2006 (details...)

    KB900485
    on 08/07/2006 (details...)

    KB900725
    on 08/07/2006 (details...)

    KB901017
    on 08/07/2006 (details...)

    KB901190
    on 08/07/2006 (details...)

    KB901214
    on 08/07/2006 (details...)

    KB902400
    on 08/07/2006 (details...)

    KB903235
    on 09/07/2006 (details...)

    KB904706
    on 08/07/2006 (details...)

    KB904942
    on 07/07/2006 (details...)

    KB905414
    on 08/07/2006 (details...)

    KB905749
    on 08/07/2006 (details...)

    KB908519
    on 08/07/2006 (details...)

    KB908531
    on 08/07/2006 (details...)

    KB910437
    on 08/07/2006 (details...)

    KB911280
    on 08/07/2006 (details...)

    KB911562
    on 08/07/2006 (details...)

    KB911567
    on 08/07/2006 (details...)

    KB911927
    on 08/07/2006 (details...)

    KB912919
    on 08/07/2006 (details...)

    KB913580
    on 08/07/2006 (details...)

    KB914388
    on 15/07/2006 (details...)

    KB914389
    on 08/07/2006 (details...)

    KB915865
    on 07/07/2006 (details...)

    KB916281
    on 10/07/2006 (details...)

    KB916595
    on 15/07/2006 (details...)

    KB917159
    on 15/07/2006 (details...)

    KB917344
    on 09/07/2006 (details...)

    KB917953
    on 08/07/2006 (details...)

    KB918439
    on 08/07/2006 (details...)



    Click here to see all available Microsoft security hotfixes for this computer.

    Marks a security hotfix (using the 07/11/2006 Microsoft Security Bulletin Summary)

    Marks a hotfix that verifies correctly

    Marks a hotfix that fails verification (note that failing hotfixes need to be reinstalled)
    Unmarked hotfixes lack the data to allow verification


    Click here for Belarc's System Management products, for large and small companies
     
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