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Internet disconnects at midday

Discussion in 'Networking' started by amb, May 1, 2010.

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  1. amb

    amb Thread Starter

    Sep 24, 2009
    I use HughesNet with a HN7000S modem and over the past few weeks, my internet disconnects at midday (12pm, 1pm), stays out for hours, and usually returns by 4pm or 5pm. This only happens every few days and usually when it is hot outside (ex. right now it's 80+ degrees outside, yesterday was the same).

    The only lights on the modem that are on are the LAN and power lights. Transmit, receive, and system are off. I can access our modem's IP address and it is saying that our satellite signal strength is only 29, a minimum of 31 is needed for the internet to function correctly.

    I have tried turning the modem and router on and off, hard resets, restarting all of our computers, reinstalling my wireless adapter, etc. and nothing is working. I am wondering if something could be wrong with the positioning of our satellite or if something is blocking our signal for several hours a day, but I don't understand why it is happening only when it is hot outside. I'm wondering if anyone has any idea of what might be causing this?

    I have Windows 7 and use Firefox if it matters- but this is also happening on Vista and XP.
  2. TerryNet

    TerryNet Moderator

    Mar 23, 2005
    First Name:
    That would seem to be all you need to know to not worry about the router or computers. Maybe the heat changes the orientation of your receiver enough to make a difference, but I suggest calling your satellite company about this issue.
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