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Internet disconnects

Discussion in 'Web & Email' started by theriffs1, May 16, 2005.

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  1. theriffs1

    theriffs1 Thread Starter

    Joined:
    Feb 16, 2003
    Messages:
    75
    I have verizon dsl. I open internet explorer, surf for about 15 minutes and all of a sudden i lose my connection. I try to log back on but it will not let me. I reboot and I can get back on for another 15 minutes and it disconects again. I unplugged my modem this time and plugged it back in and I was able to get back on the internet. Any ideas what this could be?
     
  2. EAFiedler

    EAFiedler Moderator

    Joined:
    Apr 25, 2000
    Messages:
    14,135
    Hi theriffs1

    I have Verizon DSL also, I was receiving the Pop up ballon: An network cable has been unplugged about every hour.

    I would need to physically reseat the ethernet cable, (are you using an ethernet connection or a USB connection?), finally I purchased a new ethernet cable and that problem went away.

    I did call Verizon, they have a free upgrade from 1.5mb/368kbps to 3.0mb/768kbps, it was offered to me without my asking. :)

    Have you tried an ipconfig/release, ipconfig/renew from a command window?

    Start > Run
    key in:
    cmd /k ipconfig
    Click: Enter
    The information appearing will show you what your IP address is, and how long before it expires.
    My IP address renews itself every 15 minutes.

    At a command prompt in the same command window key in:
    ipconfig/release
    Enter
    Then key in:
    ipconfig/renew
    Enter
    Your IP address should be renewed.

    Have you had any viruses that may have corrupted your Winsock?

    Let us know if this makes a difference or not, and if you don't have the upgrade yet, call Verizon and get it!
     
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