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Internet doesn't exsist on my laptop apparently

Discussion in 'Networking' started by Skullinn, Feb 16, 2018.

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  1. Skullinn

    Skullinn Thread Starter

    Feb 16, 2018
    i have a gateway laptop with windows 7 installed on it.
    Model number: P5WS6
    Im trying to connect to the internet and i even plugged in an Ethernet cable, (wifi wont work) there isnt even a wifi option. So i need help conmecting.
    Also how do i Factory reset the entire laptop to original setting?
  2. TerryNet

    TerryNet Moderator

    Mar 23, 2005
    First Name:
    If you still have a usable Recovery Partition you boot to that.

    Else, if you have a set of Recovery DVDs or CDs or a USB flash drive you boot to that.

    Else try to buy a Recovery kit for your PC.
  3. flavallee

    flavallee Trusted Advisor

    May 12, 2002
    First Name:
    What's the exact SNID number and serial number on that Gateway laptop?

    What Windows 7 version and bit number is it running?

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