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Internet doesn't work when router is connected

Discussion in 'Networking' started by taulidpiaf, Jan 1, 2009.

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  1. taulidpiaf

    taulidpiaf Thread Starter

    Joined:
    May 10, 2008
    Messages:
    10
    So I have a Netgear WGR614 router and when I hook it up the computer says it's connected but I can't load any web pages. If I take the router out and go straight from the modem to the computer it does work.
    It has worked in the past but I've never had a perfect connection..
    Would I need a new and better router or is there a different problem here?
     
  2. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,418
    Let's see this when you are connected directly to the modem.

    Hold the Windows key and press R, then type CMD to open a command prompt:

    In the command prompt window that opens, type type the following command:

    Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

    IPCONFIG /ALL

    Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
    Paste the results in a message here.

    If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
     
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