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Internet doesn't work when router is connected

Discussion in 'Networking' started by taulidpiaf, Jan 1, 2009.

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  1. taulidpiaf

    taulidpiaf Thread Starter

    May 10, 2008
    So I have a Netgear WGR614 router and when I hook it up the computer says it's connected but I can't load any web pages. If I take the router out and go straight from the modem to the computer it does work.
    It has worked in the past but I've never had a perfect connection..
    Would I need a new and better router or is there a different problem here?
  2. JohnWill

    JohnWill Retired Moderator

    Oct 19, 2002
    Let's see this when you are connected directly to the modem.

    Hold the Windows key and press R, then type CMD to open a command prompt:

    In the command prompt window that opens, type type the following command:

    Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.


    Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
    Paste the results in a message here.

    If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
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