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Internet drop out

Discussion in 'Networking' started by ianmcguinness, Jan 26, 2011.

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  1. ianmcguinness

    ianmcguinness Thread Starter

    Joined:
    Sep 15, 2007
    Messages:
    18
    Hi All

    Basically I agreed to help a friend and her mother with updating there antivirus and this is where the problem starts

    Mothers PC is running XP and is wired to a dlink-DIR300 wireless router. The friends Laptop is running windows 7 and uses the wireless from the router...... anyhow, I added avast to the mothers PC and this is where the issues start..... ater a very short time the internet connection is lost (hardwired and wifi). The lights on the router indicate all is in order but the problem persists. I have tried this with and without antivirus installed but always end up having to restart the router.....and then the problem starts all over.

    Does anyone have any advice on what the issue may be and what the remedy is???

    Thanks
    Ian
     
  2. ianmcguinness

    ianmcguinness Thread Starter

    Joined:
    Sep 15, 2007
    Messages:
    18
    update; the status LED that should blink to show it is ready becomes solid.
     
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