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Internet Explorer 6 gone strange

Discussion in 'Web & Email' started by userdefine, Apr 5, 2004.

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  1. userdefine

    userdefine Thread Starter

    Joined:
    Apr 2, 2004
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    I use XP home and IE has gone wrong lately. It never seems to load a page first time and is very slow. I normally get a 404 error page or "parameter incorrect" or if its a forum I sometimes get a maintainance being carried out page the first time I open a new page. I have to refresh (sometimes several times) before it loads the page properly. It shouldn't be giving these errors as they aren't true.

    I have done everything I can think of. Full error check, virus check with Norton and latest updates. I have also cleared out cookies and temp internet files, cleaned registry and cache. I have also run spyware removal programs spy bot and ad-aware. I have also re-installed IE but nothing seems to have worked. It is this version of IE 6.2.2800.1106xpsp2.030422-1633

    Also, When I type an email in hotmail, or enter something in google, or type a post for a forum it sometimes randomly converts some of what I wrote to random code. This also happened just now when I clicked a link in ebay, this page came up...

    Unknown Host

    --------------------------------------------------------------------------------
    Description: Unable to locate the server named "‹Îö”%ð¡ãÆañœý·ê—`qsV‚õ;&>b>ŽŸ^ ×T¯ã¸|ïÊpн¤æ ÷«Ë5¦sõ‰"n¡À!a6O¥HÙ³eÙòçsµLÌü¶o÷´ý" --- the server does not have a DNS entry. Perhaps there is a misspelling in the server name, or the server no longer exists. Double-check the name and try again.


    Possibly there is a problem with the language settings?

    Everything else on my computer (including all other internet apps) are working fine.

    Any ideas? thanks.
     
  2. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
    Download Hijackthis.
    Create a folder on your hard drive and save it there.
    Unzip the file and extract it to the folder you have created.
    Scan your machine, then click on Save Log.

    Post a copy back here and someone will be happy to review it.

    Don't make any changes until instructed to do so.
     
  3. userdefine

    userdefine Thread Starter

    Joined:
    Apr 2, 2004
    Messages:
    11
    Someone (a moderator) told me to do this on another help forum. I made the changes they suggested and it didn't help. I posted again but they failed to get back to me. This is the current log...

    Logfile of HijackThis v1.97.7
    Scan saved at 22:09:17, on 30/03/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Sygate Firewall\Smc.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\LEXBCES.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\LEXPPS.EXE
    C:\WINDOWS\Nhksrv.exe
    C:\WINDOWS\System32\DRIVERS\CDANTSRV.EXE
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Tiscali\tkonnect\tkonnect.exe
    C:\Program Files\eMule\emule.exe
    C:\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://edit.europe.yahoo.com/config/mail?.intl=uk
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.euro.dell.com/countries/uk/enu/gen/default.htm
    N2 - Netscape 6: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%206%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Myra\Application Data\Mozilla\Profiles\default\dnqdg4yw.slt\prefs.js)
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\SYGATE~1\smc.exe -startgui
    O4 - HKCU\..\Run: [tkonnect] C:\Program Files\Tiscali\tkonnect\tkonnect.exe updatemode
    O4 - Startup: eMule.lnk = C:\Program Files\eMule\emule.exe
    O8 - Extra context menu item: &Download with &DAP - C:\PROGRA~1\DAP\dapextie.htm
    O8 - Extra context menu item: Download &all with DAP - C:\PROGRA~1\DAP\dapextie2.htm
    O8 - Extra context menu item: Download with GetRight - C:\Program Files\GetRight Download Resumer\GRdownload.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Open with GetRight Browser - C:\Program Files\GetRight Download Resumer\GRbrowse.htm
    O9 - Extra button: ICQ (HKLM)
    O9 - Extra 'Tools' menuitem: ICQ (HKLM)
    O9 - Extra button: Researcher (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Messenger (HKLM)
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/c381/chat.cab
    O16 - DPF: Yahoo! Poker - http://download.games.yahoo.com/games/clients/y/pt0_x.cab
    O16 - DPF: Yahoo! Trivia - http://download.games.yahoo.com/games/clients/y/tvt0_x.cab
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/v45/yacscom.cab
    O16 - DPF: {597C45C2-2D39-11D5-8D53-0050048383FE} (OPUCatalog Class) - http://office.microsoft.com/productupdates/content/opuc.cab
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004033001/housecall.antivirus.com/housecall/xscan53.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37862.6368287037
    O16 - DPF: {AE1C01E3-0283-11D3-9B3F-00C04F8EF466} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
    O16 - DPF: {BAC01377-73DD-4796-854D-2A8997E3D68A} (Yahoo! Photos Easy Upload Tool Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/ydropper/ydropper1_1us.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://lw14fd.law14.hotmail.msn.com/activex/HMAtchmt.ocx
     
  4. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
    These are the only 2 things I see.
    O4 - HKCU\..\Run: [tkonnect] C:\Program Files\Tiscali\tkonnect\tkonnect.exe updatemode
    O4 - Startup: eMule.lnk = C:\Program Files\eMule\emule.exe

    emule.exe is a kazaa related program

    tkonnect.exe you can read about here
    http://www.answersthatwork.com/Tasklist_pages/tasklist_t.htm it is apparently unnecessary.

    One thing I do not see is anti-virus protection.
     
  5. userdefine

    userdefine Thread Starter

    Joined:
    Apr 2, 2004
    Messages:
    11
    I dont think removing them will help as I have had both of those going a lot longer then I have had this problem for.

    Could it not be something to do with language setting?
     
  6. mobo

    mobo

    Joined:
    Feb 23, 2003
    Messages:
    16,274
  7. userdefine

    userdefine Thread Starter

    Joined:
    Apr 2, 2004
    Messages:
    11
    Well I did that IE6 fix thing above but no joy. I have given up on IE and downloaded Opera. It is faster and I am at least able to use the internet in some capacity but I still am occasionally getting strange inaccurate errors and having to refresh pages to display them properly :(
     
  8. mobo

    mobo

    Joined:
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    Messages:
    16,274
    Time to look at the next likely offender which would be the firewall..
     
  9. userdefine

    userdefine Thread Starter

    Joined:
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    Messages:
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    I have turned the firewall I was using (sygate free version) off as a test. Still having the same problems. Opera is now getting progressively worse. Just tried to run the browser (opera.exe) and got an exception error message. Don't know if its important (or relevant) but in "the following files will be included in this error report" bit of the "error report contents" it lists a file called "appcompat.txt" which is in a "WER2.tmp.dir00" folder in the "temp" directory.

    Tried to run it again and it loads fine.

    Strange things are happening to my PC but only where browsers are concerned. I get a lot of "page cannot be displayed" pages now, it requires numerous refreshes to get the page. In fact every page I look at these days takes several attempts before it loads without errors, or at all.

    Its althought whatever I type in a browser (whether in search engine, address box, or text window) or even text I havent entered (like a link in a page) often gets corrupted and turns into something which confuses the browser and leads to errors.

    Also, It takes me many attempts to post on here, I keep getting "invalid thread link" message.

    Anyone got any further ideas?
     
  10. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
    Appcompat.txt is an error file generated by the compatibility mode of Windows XP when a program crashes unexpectedly.

    Make note of the location of the file and open it in notepad. The contents may give you a clue as to what caused the crash.

    Maybe post the contents of appcompat.txt in your next reply.
     
  11. userdefine

    userdefine Thread Starter

    Joined:
    Apr 2, 2004
    Messages:
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    Well the file doesn't exist anymore it was just a temp file. I dont think its relavent to the wider problem anyway.
     
  12. userdefine

    userdefine Thread Starter

    Joined:
    Apr 2, 2004
    Messages:
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    Clicked to search in ebay and got (does this mean its a java problem, how do I fix it, please help)....


    Error page exception
    The server cannot use the error page specified for your application to handle the Original Exception printed below. Please see the Error Page Exception below for a description of the problem with the specified error page.

    Original Exception:
    Error Message:
    Error Code: 500
    Target Servlet: null
    Error Stack:
    java.lang.IllegalArgumentException
    at com.ibm.servlet.engine.webapp.RequestUtils.parseName(RequestUtils.java(Inlined Compiled Code))
    at com.ibm.servlet.engine.webapp.RequestUtils.parseQueryString(RequestUtils.java(Compiled Code))
    at com.ibm.servlet.engine.srt.SRTServletRequest.parseParameters(SRTServletRequest.java(Compiled Code))
    at com.ibm.servlet.engine.srt.SRTServletRequest.getParameterNames(SRTServletRequest.java(Compiled Code))
    at com.ibm.servlet.engine.webapp.HttpServletRequestProxy.getParameterNames(HttpServletRequestProxy.java(Compiled Code))
    at com.ebay.application.presentation.EbayHttpServletRequest.getParameterMap(EbayHttpServletRequest.java(Compiled Code))
    at com.ebay.application.presentation.EbayHttpServletRequest.setUpRequest(EbayHttpServletRequest.java(Compiled Code))
    at com.ebay.application.presentation.EbayHttpServletRequest.<init>(EbayHttpServletRequest.java(Inlined Compiled Code))
    at com.ebay.application.presentation.HttpRequestHelper.<init>(HttpRequestHelper.java(Compiled Code))
    ...
     
  13. userdefine

    userdefine Thread Starter

    Joined:
    Apr 2, 2004
    Messages:
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    Im still having this problem, any more ideas please?
     
  14. sekirt

    sekirt

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    Mar 28, 2003
    Messages:
    3,998
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