1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Internet Explorer 6 pop-up window problem

Discussion in 'Web & Email' started by aaronhutchings, Jan 27, 2002.

Thread Status:
Not open for further replies.
Advertisement
  1. aaronhutchings

    aaronhutchings Thread Starter

    Joined:
    Jan 27, 2002
    Messages:
    11
    I am having a problem with my Internet Explorer 6 pop-ups. When I click on a link and my browser pops up a new screen, it will not connect to the site in the new pop-up browser window. If I click "stop" in the new pop-up browser and then click "refresh", then it will find the site.

    Does anyone have any idea why this is happening? To my knowledge I do not have a pop-up eliminator software installed, and it just started happening to me within the last month.
     
  2. beach51

    beach51

    Joined:
    May 18, 2001
    Messages:
    1,199
    Hi aaronhutchings,and welcome to TSG.Lets have a look at your startup.Go to Start>Run>type in Msinfo32 click ok.Click on the + sign next to software environment>click on startup programs>click edit>select all>edit>copy and come back here and paste the page.

    Then go to Start>Settings>control panel>add and remove programs>highlight Ie and internet tools>click remove>this will open the dialog window>put a tick in repair IE>click ok.Let us know if you get a clean repair.
     
  3. aaronhutchings

    aaronhutchings Thread Starter

    Joined:
    Jan 27, 2002
    Messages:
    11
    Thank you for the reply. I tried fixing my IE 6 but did not fix the problem. By the way, I am using Windows 98. Here is the info ubout my startup programs:

    BuzMe Startup Group "C:\Program Files\BuzMe\BuzMe\BMUI.exe"
    McAfee.InstantUpdate.Monitor Registry (Per-User Run) "C:\PROGRAM FILES\MCAFEE\MCAFEE SHARED COMPONENTS\INSTANT UPDATER\RuLaunch.exe" /STARTMONITOR
    ScanRegistry Registry (Machine Run) C:\WINDOWS\scanregw.exe /autorun
    TaskMonitor Registry (Machine Run) C:\WINDOWS\taskmon.exe
    SystemTray Registry (Machine Run) SysTray.Exe
    CountrySelection Registry (Machine Run) pctptt.exe
    PTSNOOP Registry (Machine Run) ptsnoop.exe
    Adaptec DirectCD Registry (Machine Run) C:\PROGRA~1\ADAPTEC\DIRECTCD\DIRECTCD.EXE
    Registry (Machine Run)
    Alogserv Registry (Machine Run) C:\Program Files\McAfee\McAfee VirusScan\alogserv.exe
    McAfee Guardian Registry (Machine Run) "C:\PROGRAM FILES\MCAFEE\MCAFEE SHARED COMPONENTS\GUARDIAN\CMGRDIAN.EXE" /SU
    LoadQM Registry (Machine Run) loadqm.exe
    QuickTime Task Registry (Machine Run) C:\WINDOWS\SYSTEM\QTTASK.EXE
    LoadPowerProfile Registry (Machine Run) Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    Imonitor Registry (Machine Run) "C:\Program Files\McAfee\QuickClean\Plguni.exe" /START
    CreateCD Registry (Machine Run) C:\PROGRA~1\ADAPTEC\EASYCD~1\CREATECD\CREATECD.EXE -r
    McAfeeVirusScanService Registry (Machine Service) C:\Program Files\McAfee\McAfee VirusScan\AVSYNMGR.EXE
    LoadPowerProfile Registry (Machine Service) Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    SchedulingAgent Registry (Machine Service) C:\WINDOWS\SYSTEM\mstask.exe
     
  4. aaronhutchings

    aaronhutchings Thread Starter

    Joined:
    Jan 27, 2002
    Messages:
    11
    Also, after using the Internet Explorer fix in "add/remove programs", my Outlook Express seems like is freezing up now. It takes about 2 minutes to open it. When it eventually opens, it still works, but now it is extremely slow. Any ideas?
     
  5. beach51

    beach51

    Joined:
    May 18, 2001
    Messages:
    1,199
    Ok,lets try this.Go to Start>Run>type in Msconfig,click ok.click on the startup tab.Remove the check marks next to everything except,

    scan registry
    System Tray
    Load Power Pofile (2)

    remove one or two at a time,click apply then ok,reboot after each one or two you remove at a time.See if that solves the problem.If everthing works good go back and install one program at a time,until you find the culprit.Really the only thing you need running at startup except the ones i already mentioned is your antivirus.

    Let us know how you make out.
     
  6. aaronhutchings

    aaronhutchings Thread Starter

    Joined:
    Jan 27, 2002
    Messages:
    11
    I removed everything from the start up except the files that you listed. I didn't realize how much junk I had in there! I had problems with "PTSNOOP", but I did some research and found out that it is related to my HSP Modem and is not a trojan. Removing the start up items did not fix the problem so I removed MSN messenger and also tried reinstalling IE another way (since I couldn't figure out how to uninstall IE). That fixed my Outlook Express problem but the pop up windows in Internet Explorer still do not work.
     
  7. TonyKlein

    TonyKlein Malware Specialist

    Joined:
    Aug 26, 2001
    Messages:
    10,392
    Hi,

    Try this:

    Go to Start - Run (type each line below separately, then press OK)

    regsvr32 Shdocvw.dll
    regsvr32 Oleaut32.dll
    regsvr32 Actxprxy.dll
    regsvr32 Mshtml.dll
    regsvr32 Urlmon.dll

    Note: you should see a brief message after each entry.
    Reboot and test IE - New Window, repost with your results.

    Some (and this refers to Win 98 and in some cases WinME) have reported that reverting back to an older oleaut32.dll version from their CD did the trick.

    So, if no joy, my next advice is to restore Oleaut32.dll from your Windows CD-ROM with System File Checker: How to Extract Original Compressed Windows Files

    Good luck,
     
  8. aaronhutchings

    aaronhutchings Thread Starter

    Joined:
    Jan 27, 2002
    Messages:
    11
    I typed the "regsvr32 *.dll" files and rebooted, but that did not solve it. I think you may be on the right track with it being a Windows 98 problem. About a month ago I tried installing some WinDVD software which totally messed up my machine. Enough so that I had to reinstall windows. Even after the install I was getting some errors referring to my dll's. I don't get those errors anymore but some wierd things are still going wrong with my windows explorer. About a month ago is when I noticed that my IE6 would not open links into new windows.

    One thing I need to point out is that when I go to File-->New-->Window a new window will pop up just fine. But when I try to click on a link, for example, the one that you gave me to look up on "How to Extract Original Compressed Windows Files", the new window comes up, but cannot find the page. So, if I click stop on the new window and hit refresh, the page comes up right away.
     
  9. TonyKlein

    TonyKlein Malware Specialist

    Joined:
    Aug 26, 2001
    Messages:
    10,392
    Did you get a dialog indicating success after each regsvr32 line?

    It's often an urlmon.dll problem, but obviously not in your case.

    I think you should try restoring oleaut32.dll from your Windows CD-ROM next.

    Good luck,
     
  10. chris.jaques

    chris.jaques

    Joined:
    Jul 31, 2002
    Messages:
    6
    Thank Tony. My wifes Windows98 machine was experiancing the same problem. Replacing oleaut.dll from the Windows 98SE CD solved it.

    Searching the Microsoft Knowledge Base it does not appear that they have posted a problem. Has anyone any idea what introduced the incorrect file? Is it likely to introduce problems elseware using the older file?

    Thanks again.


    :)
     
  11. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/66618

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice