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Internet explorer AND Mozilla not working...

Discussion in 'Networking' started by ashtonbradley, Dec 25, 2010.

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  1. ashtonbradley

    ashtonbradley Thread Starter

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    New HP Mini says it's connected to the internet, but when you pull up IE it goes straight to "Not responding" mode. When I click to open Mozilla, the computer thinks for a second, and then does absolutely nothing. Don't know what to do to get it to work... please help!!!
     
    ashtonbradley, Dec 25, 2010
    #1
  2. TerryNet

    TerryNet Moderator

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    Operating system? Did IE or Mozilla (Firefox?) ever work?
     
    TerryNet, Dec 25, 2010
    #2
  3. ashtonbradley

    ashtonbradley Thread Starter

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    Mini was brand new for Christmas, never worked. Maybe just a setting that is blocking it? IE will work in safe mode. Operating System is Windows 7
     
    ashtonbradley, Dec 25, 2010
    #3
  4. TerryNet

    TerryNet Moderator

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    Top suspect is a non-Windows firewall or security suite that needs to be configured or uninstalled.
     
    TerryNet, Dec 25, 2010
    #4
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