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internet explorer encounterd an error

Discussion in 'Web & Email' started by kevinsh, Apr 4, 2008.

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  1. kevinsh

    kevinsh Thread Starter

    Joined:
    Apr 4, 2008
    Messages:
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    I have a problem with my internet explorer, it disconnects me from the internet with the following error messages (Generic host process for win 32 service has encounterd an error and need to close.) and the other message are (Internet explorer encountered an arror and needs to close) and my computer is virus and spyware free any help will be appreciated because it is frustrating thank you
     
  2. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

    Joined:
    Jan 9, 2005
    Messages:
    18,821
    Hi and welcome to TSG.
    First try.
    In Internet Explorer>Tools>Internet Options
    General tab.
    Under Temporary Internet files, click Delete Files.
    Include all offline content.
    Delete Cookies.
    Under History
    Click Clear History.
    Under Programs>Reset Web settings
    IE6
    http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q326155
    IE7.
    http://support.microsoft.com/kb/926431/en-us

    Programs Tab>Manage Add-Ons>Disable all.
    Re-enable them one-by-one you may see which could be causing the problem.
    http://support.microsoft.com/kb/883256
     
  3. kevinsh

    kevinsh Thread Starter

    Joined:
    Apr 4, 2008
    Messages:
    4
    Hi thanks for the respond - i really appreciated it.


    Kevinsh (ZA)
     
  4. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

    Joined:
    Jan 9, 2005
    Messages:
    18,821
    Let us know if any of the above helped.
     
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