internet explorer encounters problem and shuts down

[ianbicks]

Hi

My partner and I are working on two seperate laptops and yet seem to be having the same problem. We use AOL and when trying to send emails from our aol accounts we get an error message stating that internet explorer has encountered a problem and needs to shut down. Hence we can receive and read our emails but can not send.

Can any one help us with this issue.

many thanks

Ian

 

[DYMongoose]

I'd suggest running windows update (now called Microsoft Update) to be sure you're running the latest version of all the software. Also, be sure you have the latest version of the AOL software.

http://www.update.microsoft.com/microsoftupdate/v6/default.aspx?ln=en-us

 

[ianbicks]

Thanks for your help we have run microsoft update and our IE explorere has also been updated and this seems to have solved the problem.

cheers

ian