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Internet Explorer flashes and closes (malware problem )

Discussion in 'Virus & Other Malware Removal' started by connect2rushi, Dec 9, 2011.

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  1. connect2rushi

    connect2rushi Thread Starter

    Joined:
    Dec 8, 2011
    Messages:
    1
    Plz help me out of this problem, I have tried many solutions to this problem of internet explorer. It just flashes and closes. I think something is preventing it to open. Please help me out ;

    Here is my computer info :
    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows 7 Ultimate, 32 bit
    Processor: Intel(R) Core(TM)2 Duo CPU T6400 @ 2.00GHz, x64 Family 6 Model 23 Stepping 10
    Processor Count: 2
    RAM: 3034 Mb
    Graphics Card: Mobile Intel(R) 45 Express Chipset Family (Microsoft Corporation - WDDM 1.1), 3 Mb
    Hard Drives: C: Total - 30521 MB, Free - 4531 MB; D: Total - 31980 MB, Free - 3975 MB; E: Total - 31980 MB, Free - 954 MB; F: Total - 74316 MB, Free - 4279 MB; G: Total - 25682 MB, Free - 1197 MB; H: Total - 110729 MB, Free - 35002 MB;
    Motherboard: Dell Inc., 0J037P
    Antivirus: Net Protector 2011, Updated: Yes, On-Demand Scanner: Enabled

    1 Hijack this information

    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 8:52:30 AM, on 09/12/2011
    Platform: Windows 7 (WinNT 6.00.3504)
    MSIE: Internet Explorer v8.00 (8.00.7600.16385)
    Boot mode: Normal

    Running processes:
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Windows\system32\taskhost.exe
    C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
    C:\Program Files\Common Files\Java\Java Update\jusched.exe
    C:\Program Files\Net Protector 2011\EMAIL SCAN\EMAILSCN.EXE
    C:\Program Files\Net Protector 2011\ZVMOUNT.EXE
    C:\Program Files\DAEMON Tools Lite\DTLite.exe
    C:\Program Files\Windows Sidebar\sidebar.exe
    C:\Program Files\ToolKitService\tktray.exe
    C:\Users\Nap's\AppData\Roaming\SanDisk\SanDiskSecureAccess_Manager.exe
    C:\Program Files\Evernote\Evernote\EvernoteClipper.exe
    C:\Program Files\Freecorder\FLVSrvc.exe
    C:\Program Files\Common Files\Java\Java Update\jucheck.exe
    C:\Users\Nap's\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Nap's\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Nap's\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Nap's\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Nap's\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Nap's\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Nap's\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Nap's\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Nap's\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Nap's\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Nap's\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Nap's\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Nap's\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Nap's\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Nap's\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Nap's\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Nap's\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Windows\system32\rundll32.exe
    C:\Users\Nap's\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Nap's\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Windows\system32\SearchFilterHost.exe
    C:\Users\Nap's\Desktop\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = Preserve
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    O2 - BHO: Complitly - {0FB6A909-6086-458F-BD92-1F8EE10042A0} - C:\Users\Nap's\AppData\Roaming\Complitly\Complitly.dll
    O2 - BHO: (no name) - {1392b8d2-5c05-419f-a8f6-b9f15a596612} - (no file)
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: ToolKit IE Helper - {70EA269E-56DF-49C2-86B2-1A1924ED88B4} - C:\Program Files\ToolKitService\splash.dll
    O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GR469A~1.DLL
    O2 - BHO: IEExtension.VDownloaderBHO - {7b523e7c-f096-4e36-a0cb-7efeb5c675c1} - mscoree.dll (file missing)
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
    O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    O2 - BHO: Complitly - {D27FC31C-6E3D-4305-8D53-ACDAEFA5F862} - C:\Users\Nap's\AppData\Roaming\Complitly\Complitly.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O3 - Toolbar: (no name) - {1392b8d2-5c05-419f-a8f6-b9f15a596612} - (no file)
    O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
    O3 - Toolbar: eToolKit Toolbar - {D3B22A92-87A2-47b6-B3E6-A64877B5C242} - C:\Program Files\ToolKitService\toolbar_v2.dll
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
    O4 - HKLM\..\Run: [googletalk] C:\Program Files\Google\Google Talk\googletalk.exe /autostart
    O4 - HKLM\..\Run: [Zero-V Virus Shield] "C:\Program Files\Net Protector 2011\EMAIL SCAN\EMAILSCN.EXE"
    O4 - HKLM\..\Run: [ZVMOUNT] "C:\Program Files\Net Protector 2011\ZVMOUNT.EXE"
    O4 - HKLM\..\Run: [Freecorder FLV Service] "C:\Program Files\Freecorder\FLVSrvc.exe" /run
    O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Program Files\DAEMON Tools Lite\DTLite.exe" -autorun
    O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
    O4 - HKCU\..\Run: [Google Update] "C:\Users\Nap's\AppData\Local\Google\Update\GoogleUpdate.exe" /c
    O4 - HKCU\..\Run: [tktray] C:\Program Files\ToolKitService\tktray.exe
    O4 - HKCU\..\Run: [SanDiskSecureAccess_Manager.exe] C:\Users\Nap's\AppData\Roaming\SanDisk\SanDiskSecureAccess_Manager.exe
    O4 - HKCU\..\Run: [ZVMOUNT] C:\Program Files\Net Protector 2011\ZVMOUNT.EXE
    O4 - HKCU\..\Run: [Facebook Update] "C:\Users\Nap's\AppData\Local\Facebook\Update\FacebookUpdate.exe" /c /nocrashserver
    O4 - HKCU\..\Run: [NpRootKt Detector] C:\PROGRA~1\NETPRO~1\RTDETECT.EXE /root
    O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
    O4 - Startup: EvernoteClipper.lnk = C:\Program Files\Evernote\Evernote\EvernoteClipper.exe
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    O9 - Extra 'Tools' menuitem: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
    O9 - Extra button: @C:\Program Files\Evernote\Evernote\Resource.dll,-101 - {A95fe080-8f5d-11d2-a20b-00aa003c157a} - res://C:\Program Files\Evernote\Evernote\EvernoteIE.dll/204 (file missing)
    O9 - Extra 'Tools' menuitem: @C:\Program Files\Evernote\Evernote\Resource.dll,-101 - {A95fe080-8f5d-11d2-a20b-00aa003c157a} - res://C:\Program Files\Evernote\Evernote\EvernoteIE.dll/204 (file missing)
    O9 - Extra button: @C:\Program Files\WIDCOMM\Bluetooth Software\btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
    O9 - Extra 'Tools' menuitem: @C:\Program Files\WIDCOMM\Bluetooth Software\btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
    O10 - Broken Internet access because of LSP provider 'c:\program files\bonjour\mdnsnsp.dll' missing
    O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
    O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{6dbfc1c1-6c32-4a3c-8310-cf5523050d4b}: NameServer = 218.248.255.212 218.248.255.211
    O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GRA32A~1.DLL
    O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    O20 - Winlogon Notify: NPLogon - NPlogon.dll (file missing)
    O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe
    O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: NLS Service (nlsX86cc) - Nalpeiron Ltd. - C:\Windows\system32\NLSSRV32.EXE
    O23 - Service: NPAV Antivirus Protection (NPVProt) - Biz Secure Labs Pvt Ltd. - C:\Users\Nap's\NPProt.exe
    O23 - Service: Toolkit Service (ToolkitSvc) - ToolKit Development, Ltd. - C:\Program Files\ToolKitService\ToolkitService.exe
    O23 - Service: Zero-V AntiVirus Protection (ZeroVProtect) - Unknown owner - C:\Program Files\Net Protector 2011\ZVScan\ZVMonNt.exe

    --
    End of file - 9748 bytes


    DDS file Information and ark file info is being attached as text file . plz check

    .


    Thanks in anticipation
    Regards,
    Dr.Rushikesh Hole
    [/I]
     

    Attached Files:

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