Internet Explorer for WinXP

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darnold

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Joined
Dec 21, 2002
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459
I keep getting a system error when I double click Internet Explorer... I cant get it running and connect to the internet...

I get this error to send to microsoft..

Please advise!
 
Joined
Mar 27, 2002
Messages
8,460
Hi There!

Something quick to try...

Start | Run
"msconfig"

place a dot next to "Selective Startup"
UNCHECK "Load Startup Items"

Click APPLY, then CLOSE
The system will ask to reboot = say YES!

when system reboots, try opening Internet Explorer again and see what happens.

If IE opens fine, download HijackThis.

then run MSCONFIG again, select "Normal Startup"
apply & reboot again

this time, run HiJackThis and post the log in this thread for us to help figure out what is causing the problem.


Good Luck,

ST
 
Joined
Dec 28, 2002
Messages
1,983
Before you run HiJackThis do this:

Do this in order:

1) Open Internet Explorer -> Tools -> Internet Options -> delete cookies, delete files (select off-line content), clear history. Then click ok and exit Internet Explorer.

2) Read http://tomcoyote.org/SPYBOT/index1.html then download and run SpyBot. Make sure to get the updates for SpyBot.

3) Update and run your Anti-Virus program (NAV or MacAfee), if you don't have an Anti-Virus program installed on your PC use one of the free ones here:
http://www.pandasoftware.com/activescan

http://housecall.trendmicro.com

http://www.ravantivirus.com/scan

4) Read http://www.tomcoyote.org/hjt/ then download and install HiJackThis. Open up HiJackThis and click "Scan". After you do so click "Save Log" and save it to your desktop. Exit HiJackThis and open the log you created on your desktop and copy every thing in the log and post it here.
 
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