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Internet Explorer for WinXP

Discussion in 'Windows XP' started by darnold, Sep 23, 2003.

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  1. darnold

    darnold Thread Starter

    Joined:
    Dec 21, 2002
    Messages:
    459
    I keep getting a system error when I double click Internet Explorer... I cant get it running and connect to the internet...

    I get this error to send to microsoft..

    Please advise!
     
  2. SexyTech

    SexyTech

    Joined:
    Mar 27, 2002
    Messages:
    8,460
    Hi There!

    Something quick to try...

    Start | Run
    "msconfig"

    place a dot next to "Selective Startup"
    UNCHECK "Load Startup Items"

    Click APPLY, then CLOSE
    The system will ask to reboot = say YES!

    when system reboots, try opening Internet Explorer again and see what happens.

    If IE opens fine, download HijackThis.

    then run MSCONFIG again, select "Normal Startup"
    apply & reboot again

    this time, run HiJackThis and post the log in this thread for us to help figure out what is causing the problem.


    Good Luck,

    ST
     
  3. KeithKman

    KeithKman

    Joined:
    Dec 28, 2002
    Messages:
    1,983
    Before you run HiJackThis do this:

    Do this in order:

    1) Open Internet Explorer -> Tools -> Internet Options -> delete cookies, delete files (select off-line content), clear history. Then click ok and exit Internet Explorer.

    2) Read http://tomcoyote.org/SPYBOT/index1.html then download and run SpyBot. Make sure to get the updates for SpyBot.

    3) Update and run your Anti-Virus program (NAV or MacAfee), if you don't have an Anti-Virus program installed on your PC use one of the free ones here:
    http://www.pandasoftware.com/activescan

    http://housecall.trendmicro.com

    http://www.ravantivirus.com/scan

    4) Read http://www.tomcoyote.org/hjt/ then download and install HiJackThis. Open up HiJackThis and click "Scan". After you do so click "Save Log" and save it to your desktop. Exit HiJackThis and open the log you created on your desktop and copy every thing in the log and post it here.
     
  4. normmork

    normmork

    Joined:
    Oct 4, 2002
    Messages:
    76
    What is the exact wording of the error message.

    HAve you tried a repair of IE
     
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