Internet Explorer Freezes

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MaryMary

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Jan 12, 2003
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16
Hi there,

Sometimes for no apparent reason, my Internet exporer (6) will just freeze and then I have to control-alt-delete to get out...and sometimes that even freezes and I have to restart whole computer....I have Windows 98...anyone have any ideas

MaryMary
 
Joined
Jul 26, 2002
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46,349
Please do this. Go here http://www.tomcoyote.org/hjt/ and download Hijack This. Un Zip it and click on the Hijachthis.exe.

Click the "Scan" button when the scan is finished the scan button will become "Save Log" click that and save the log.

Go to where you saved the log and click on "Edit > Select All" then click on "Edit > Copy" then Paste the log back here in a reply.

Do NOT have Hijack This fix anything yet. Most of what it finds will be harmless. Someone here will be glad to advise you on what to fix.

The log may reveal the source of the problem.
 

MaryMary

Thread Starter
Joined
Jan 12, 2003
Messages
16
Hi there,
I just tried to doenload that Hijackthis software...but it wouldn't let me do it...don't know why...but a word document would pop up with illegible writing on it????????
MaryMary
 

MaryMary

Thread Starter
Joined
Jan 12, 2003
Messages
16
Hi there again....

Thanks for your reply with that alternative...but it still won't let me download it...oh well...I guess I'll have to try to figure it out another way....

MaryMary
 
Joined
Jul 26, 2002
Messages
46,349
I suspect that you have been hijacked by CWS and that is why you are having trouble.

Let's try this.

Go here http://www.lavasoftusa.com/software/adaware/ and download Adaware 6

Install the program and launch it.

I strongly recommend that you read the help file to familiarize yourself with the program.

Before running the scan look at the top of the main window and you will see a Gear Icon. This is where you configure the settings. Click on that and then in the next window that pops up click on the "Scanning" tab on the left side. Under "Drives and Folders" put a check by "Scan within archives" and below that under "Memory and Registry" put a check by all the options there.
The click on the "Tweak" tab and under "Scanning engine" put a check by "Unload recognized processes during scanning" ...........then......under "Cleaning engine" put a ckeck by "Automatically try to unregister objects prior to deletion" and "Let windows remove files in use at next reboot" then click "Proceed"

Next in the main window look in the bottom right corner and click on "Check for updates now" and get the latest referencefiles.
After getting the latest referencefiles you are ready to scan.

Click "Start" and in the next window make sure "Active in depth scanning" is checked then click "Next" and the scan will begin.

When it is finished let it fix everything it finds.

Restart your computer.

Then go here http://spybot.eon.net.au/index.php?lang=en&page=download and download Spybot.

Install the program and launch it.

Before scanning press "Online" and "Search for Updates" .

Put a check mark at and install all updates.

Click "Check for Problems" and when the scan is finished let Spybot fix/remove all it finds.

Restart your computer.

After that try downloading HJT again.

You might even try this:

Click on the link below and it will download CWShredder. Close all browser windows. UnZip it and click on the cwshredder.exe and let it do it's thing.

http://www.spychecker.com/download/download_cwshredder.html

When it is finished restart your computer.
 

MaryMary

Thread Starter
Joined
Jan 12, 2003
Messages
16
Hi there....thanks for your suggestions...I downloaded the spybot...I already had the adaware....so I did the scan on both....so far....I will see if this works.....and if not...I will try the HJT amd the CWSredder options...again...thanks

Mary
 
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