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"Internet Explorer has encountered a problem...

Discussion in 'Web & Email' started by Robbieboy, Jul 9, 2007.

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  1. Robbieboy

    Robbieboy Thread Starter

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    ... and needs to close"

    I am wondering if someone can tell me why it is that I keep getting this message? I have noticed that 99.5% of the time when I get this message it is when my computer has been idle for a lengthy period e.g. when I go to bed at night, and then I will get the message the following morning with the very first link I click on (it then gives you the option to send/not send some kind of error report). Has anyone else had this problem, and if so who do I go about fixing it? Other than that my computer seems to work just fine (I am running Windows XP Home). Would be grateful for any helpful tips. Thanks!
     
  2. Blackmirror

    Blackmirror

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    Hello
    what version ie
     
  3. Robbieboy

    Robbieboy Thread Starter

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    Thanks for your reply- pardon my ignorance, but I do not know which version of i.e- where do I locate this info?
     
  4. Blackmirror

    Blackmirror

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    at the top

    help
    about internet explorer
     
  5. Robbieboy

    Robbieboy Thread Starter

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    Hi Blackmirror... really sorry (I must be the kind of user that tech. people have nightmares about!) Where do you mean when you say at the top?
     
  6. Blackmirror

    Blackmirror

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    Sorry see at the top of internet explore
    file edit view favourites tools and help

    click on help
     
  7. Robbieboy

    Robbieboy Thread Starter

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    Sorry, Blackmirror.. just dawned on me what you meant.. it appears to be i.e 6
     
  8. Blackmirror

    Blackmirror

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    HAve you tried updating to ie7
     
  9. Robbieboy

    Robbieboy Thread Starter

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    Not yet, but I will try this if you think it's a good idea. Do I just go to Microsoft website, or is there a link you can give me to take me to the right place?
     
  10. Blackmirror

    Blackmirror

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  11. Robbieboy

    Robbieboy Thread Starter

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    Yes I have s.p 2- just checked in add/remove programs.
     
  12. Blackmirror

    Blackmirror

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    Then give ie 7 a try
    If you dont like it remove from add remove programs and it will revert back to iE6

    might even fix it
     
  13. Robbieboy

    Robbieboy Thread Starter

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    Ok, Blackmirror I will give it a go and keep you posted. Thanks for your help. P.s I have done a 'search' on this issue and read a few posts... might it be worth installing Adaware before I update to i.e 7?
     
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