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Internet Explorer has stopped responding when trying to print a web page.

Discussion in 'All Other Software' started by DBClark, Jan 2, 2011.

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  1. DBClark

    DBClark Thread Starter

    Joined:
    Oct 22, 2005
    Messages:
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    Senario: Two computers, one with Vista Home Premium, one with Windows 7 Pro. Using IE 9 beta on both machines.

    When attempting to print a web page to Lemark Pro 901 IE stops responding and restarts/reopens the current tab. Request does not print and pop-up window states that Internet Explorer has stopped responding. No issues printing from any other applications, Word, Excel, PDF's, etc.

    Troubleshooting steps taken thus far:

    -Reinstalling the printer software will work until computer is restarted. Issue reappears.
    -I have found that if I open IE using the run as administrator option, printing works fine, Indicating that it must be a rights issue within IE. I did elevate rights to the Lexmark folder hoping that would help, but it did not.

    I am fairly certain that if I chose to revert back to IE8 most likely the issue would be resolved. One other household computer that has IE8 is not having this printing issue, but I would rather be able to fix the issue and continue using IE9

    Any help, ideas will be greatly appreciated.
     
  2. jerryfel

    jerryfel

    Joined:
    Sep 2, 2003
    Messages:
    1
    I'm using Windows 7 Ultimate and IE 8.07.

    I'm experiencing the same issue with the print preview from IE going "not responding". This is a recent happenstance that occurs ALL the time now.
     
  3. Rollin_Again

    Rollin_Again

    Joined:
    Sep 4, 2003
    Messages:
    4,912
    Check your event logs to see if there is an error.

    Control Panel >> Admin Tools >> Event Viewer

    Rollin
     
  4. flavallee

    flavallee Trusted Advisor

    Joined:
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    Messages:
    79,814
    First Name:
    Frank
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