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Internet Explorer help

Discussion in 'Windows XP' started by SomeGurl, Feb 7, 2005.

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  1. SomeGurl

    SomeGurl Thread Starter

    Joined:
    Jan 3, 2004
    Messages:
    8
    Okay, I have Windows XP.

    About a month ago after I updated my Windows Media Player my internet explorer wouldn't work anymore.

    When I try to open it I get an error saying Internet Explorer has encountered an problem and then closes. It gives me the option to send an error report. I can't because it doesn't work. I can't open my computer, my documents, etc...anything that has to do with windows. (I'm on a friends computer right now).

    I have run my virus scan and I got rid of any virus' on my computer. I have also run spybot. I restored my computer as well. I've had no luck. I have had a friend try to send me a file to see whats going on with my computer. I can recieve files through AIM but I can't open them since I can't open my documents.

    I don't know what else to do. Any help?
     
  2. sangkatutak

    sangkatutak

    Joined:
    Nov 4, 2004
    Messages:
    19
     
  3. SomeGurl

    SomeGurl Thread Starter

    Joined:
    Jan 3, 2004
    Messages:
    8
    -I have XP Pro
    -I have Windows Media Player...the newest one, I'd assume 10
    -I don't think I have Windows Service Pack 2

    Deleting WMP didn't work. I still can't access the internet. If uninstalling AIM doesn't work...Will I get it back if I restore my computer? I don't want to not be able to re-dowload it...

    Edit: I thought I deleted WMP, but I just deleted the icon because I am blonde like that. It wont let me go to add or remove programs because windows doesn't work :-\
     
  4. jd_957

    jd_957 Banned

    Joined:
    Dec 30, 2004
    Messages:
    1,099
    sounds like you have more trouble than WMP, AIM, and IE.

    download 'Hijack This' from here. http://www.tomcoyote.org/hjt/

    do not delete anything until told to do so.

    Post a copy in the "security" forum.

    Name It something like 'IE does not work. help!'

    One of the resident experts will look at it for you.



    You said you were on a friends computer. Copy the program to disk and see if you can install it on your computer. Either way, let us know in our security forum under the name i stated above. thanks.
     
  5. jcroix2002

    jcroix2002

    Joined:
    Apr 22, 2003
    Messages:
    267
    Hello and welcome

    I agree - download hijackthis at the website provided and post it so we can try to figure out what's going on.There are instructions on how to do it.

    jc2002 :)
     
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