Internet Explorer help

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SomeGurl

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Joined
Jan 3, 2004
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8
Okay, I have Windows XP.

About a month ago after I updated my Windows Media Player my internet explorer wouldn't work anymore.

When I try to open it I get an error saying Internet Explorer has encountered an problem and then closes. It gives me the option to send an error report. I can't because it doesn't work. I can't open my computer, my documents, etc...anything that has to do with windows. (I'm on a friends computer right now).

I have run my virus scan and I got rid of any virus' on my computer. I have also run spybot. I restored my computer as well. I've had no luck. I have had a friend try to send me a file to see whats going on with my computer. I can recieve files through AIM but I can't open them since I can't open my documents.

I don't know what else to do. Any help?
 
Joined
Nov 4, 2004
Messages
19
SomeGurl said:
Okay, I have Windows XP.

About a month ago after I updated my Windows Media Player my internet explorer wouldn't work anymore.

Hi

questions : do you windows xp home or pro
do you have windows media player 9 or 10
do you have windows service pack 2? :(

try unistalling your windows media player and try to access the internet and see if this helps.If not,try uninstalling AIM and try to access the interent.

let us know what happens :D

skttk
 

SomeGurl

Thread Starter
Joined
Jan 3, 2004
Messages
8
-I have XP Pro
-I have Windows Media Player...the newest one, I'd assume 10
-I don't think I have Windows Service Pack 2

Deleting WMP didn't work. I still can't access the internet. If uninstalling AIM doesn't work...Will I get it back if I restore my computer? I don't want to not be able to re-dowload it...

Edit: I thought I deleted WMP, but I just deleted the icon because I am blonde like that. It wont let me go to add or remove programs because windows doesn't work :-\
 

jd_957

Banned
Joined
Dec 30, 2004
Messages
1,099
sounds like you have more trouble than WMP, AIM, and IE.

download 'Hijack This' from here. http://www.tomcoyote.org/hjt/

do not delete anything until told to do so.

Post a copy in the "security" forum.

Name It something like 'IE does not work. help!'

One of the resident experts will look at it for you.



You said you were on a friends computer. Copy the program to disk and see if you can install it on your computer. Either way, let us know in our security forum under the name i stated above. thanks.
 
Joined
Apr 22, 2003
Messages
267
Hello and welcome

I agree - download hijackthis at the website provided and post it so we can try to figure out what's going on.There are instructions on how to do it.

jc2002 :)
 
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