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Internet Explorer hijacked by alien browser

Discussion in 'Virus & Other Malware Removal' started by Reboot Camper, May 3, 2015.

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  1. Reboot Camper

    Reboot Camper Thread Starter

    Joined:
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    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
    Processor: Intel(R) Core(TM) i7 CPU Q 740 @ 1.73GHz, Intel64 Family 6 Model 30 Stepping 5
    Processor Count: 8
    RAM: 4026 Mb
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    Hard Drives: C: Total - 598097 MB, Free - 501621 MB;
    Motherboard: TOSHIBA, NWQAA
    Antivirus: Norton Internet Security, Updated and Enabled


    Hello,

    I'll be brief. After trying to download a third party freeware (Japanese version) "Mystartups" search page hijacked my Windows Explorer 11. It started to attack my browser with uninvited software downloads and I had trouble closing all the windows. I shut down and restarted in Safemode and then installed Malwarebytes and did a complete scan and clean. I restarted and repeated a complete scan with Malwarebytes Premium version. I then uninstalled what was left of the malware from Control Panel and all shortcuts.

    But despite selecting Windows Explorer 11 as default on my internet options "Mystartups" continues to come up on the browser when I turn on. I cannot see this software on the Control Panel. I cannot see any date associated with it or other name and it does not seem to be on My Add Ons either.

    I would be very thankful to this forum, and site if any member or specialist could help me with safe steps to remove it. I will gladly furnish you with any more information you need.:confused:
     
  2. dvk01

    dvk01 Moderator Malware Specialist

    Joined:
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    First Name:
    Derek
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