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Internet Explorer keeps crashing

Discussion in 'Web & Email' started by captharry, Feb 15, 2015.

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  1. captharry

    captharry Thread Starter

    Joined:
    Nov 13, 2008
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    I'm running Windows 7 64 bit (home) and IE11. All my updates are done and I've checked for viruses and malware. IE11 keeps crashing in that it stops working (dialogue box) and then reloads the web page. Seems to happen most often when I'm trying to buy something online. I go through all the purchase selection, enter personal details, set up an account etc, enter my credit card details and then it stops working and I'm left wondering if I've paid or if I have to do it all again! Very frustrating. I can find lots of similar complaints online but no obvious solution. I have hardly any add ons. Grateful for any suggestions.
     
  2. mpeet611

    mpeet611

    Joined:
    Dec 16, 2013
    Messages:
    762
    Try using IE without any extensions so we can rule them out as the culprit. Go to start>all programs>accessories>system tools>click on Internet Explorer (No Add-Ons)
     
  3. captharry

    captharry Thread Starter

    Joined:
    Nov 13, 2008
    Messages:
    130
    Away from my computer until the weekend then I'll try it with no extensions, thanks
     
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