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Internet Explorer problem

Discussion in 'Earlier Versions of Windows' started by 4freebird, Jan 12, 2003.

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  1. 4freebird

    4freebird Thread Starter

    Joined:
    Aug 4, 2002
    Messages:
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    Recently, my IE6.0 sometimes has a dialog box appear stating
    "Microsoft Internet Explorer has encountered a problem and needs to close." A report is prepared and sent to MS and after closing IE and sending, it restarts IE.

    This was initially a nuisance, but has become a royal pain since I may need to log back onto the pages I was viewing.

    I checked the technical details, but could only tell that the problem involves iexplorer.exe v.6.0.

    Any suggestions on how I may eliminate these missives to Bill Gates?


    :confused:
     
  2. NotRite²

    NotRite²

    Joined:
    Nov 6, 2002
    Messages:
    507
    You can try an IE "repair" in the add/remove programs in the control panel. Select IExx and Internet tools....click the remove button. You will then get an option to replace or repair IE. Choose the repair option.

    You may want to ck the windows update site for any patches or plugins available for IE 6.0. I don't have it, so I am not sure on that.

    Another thing....what os are you running. I don't think IE 6.0 and ME or 98 really get along that well.....might want to consider a move back to 5.5


    Good Luck
     
  3. 4freebird

    4freebird Thread Starter

    Joined:
    Aug 4, 2002
    Messages:
    67
    Thanks NotRite2,

    I'll try the add/remove programs solution later.

    Just wanted to let you know that I'm running Windows98SE, 128 RAM, and IE6.0.
     
  4. TonyKlein

    TonyKlein Malware Specialist

    Joined:
    Aug 26, 2001
    Messages:
    10,392
    Hi.

    Next time you get such an error, would you mind checking its details once again, and tell us the "AppName" as well as the "ModName" you see there, please?

    Also do this:

    Go to http://www.spywareinfo.com/downloads.php#det , and download 'Hijack This!'.
    Unzip, doubleclick HijackThis.exe, and hit "Scan".

    When the scan is finished, the "Scan" button will change into a "Save Log" button.
    Press that, save the log somewhere, and please show us its contents.
     
  5. steamwiz

    steamwiz

    Joined:
    Oct 4, 2002
    Messages:
    2,773
    Hi 4freebird

    I have win98 and I've had ie6 since it came out - no problems running the 2 together

    steam
     
  6. 4freebird

    4freebird Thread Starter

    Joined:
    Aug 4, 2002
    Messages:
    67
    Hi Gentlemen,

    1) Have now run the "repair" on IE6.0,

    2) As suggested by TonyKlein I have scanned with HijackThis and the results are:

    Logfile of HijackThis v1.91.0
    Scan saved at 2:24:03 PM, on 1/13/03
    Platform: Windows 98 SE (Win9x 4.10.2222A)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL=http://www.topsearcher.com/ie/
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page=http://www.goldsalary.com/start.php3?id=414752
    O2 - BHO: (no name) - {0096CC0A-623C-4829-AD9C-19AF0DC9D8FE} - C:\PROGRAM FILES\DAP\DAPIEBAR.DLL
    O2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll
    O2 - BHO: Hotbar - {B195B3B3-8A05-11D3-97A4-0004ACA6948E} - C:\PROGRAM FILES\HOTBAR\BIN\4.1.8.0\HBHOSTIE.DLL
    O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [Norton eMail Protect] C:\Program Files\Norton AntiVirus\POPROXY.EXE
    O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
    O4 - HKLM\..\Run: [Norton Auto-Protect] C:\PROGRA~1\NORTON~1\NAVAPW32.EXE /LOADQUIET
    O4 - HKLM\..\Run: [Mirabilis ICQ] C:\Program Files\ICQ\NDetect.exe
    O4 - HKLM\..\Run: [CriticalUpdate] c:\windows\SYSTEM\wucrtupd.exe -startup
    O4 - HKLM\..\Run: [RoboForm] C:\Program Files\Siber Systems\AI RoboForm\RoboFormWatcher.exe
    O4 - HKLM\..\Run: [IncrediMail] C:\PROGRA~1\INCRED~1\bin\IncrediMail.exe /c
    O4 - HKLM\..\Run: [PopUpKiller] C:\PROGRAM FILES\POPUP KILLER\POPUPKILLER.EXE
    O4 - HKLM\..\Run: [Hotbar] C:\PROGRAM FILES\HOTBAR\BIN\4.1.8.0\HBINST.EXE /Upgrade
    O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
    O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
    O4 - HKLM\..\RunServices: [TrueVector] C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE -service
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [BullsEye Browser Button] "C:\PROGRAM FILES\BULLSEYE\PROGRAM\BEQWKBTN.EXE" /d10
    O4 - Startup: Microsoft Office Shortcut Bar.lnk = C:\Program Files\Microsoft Office\Office\MSOFFICE.EXE
    O4 - Global Startup: ZoneAlarm.lnk = C:\Program Files\Zone Labs\ZoneAlarm\zonealarm.exe
    O8 - Extra context menu item: &Download with &DAP - C:\PROGRA~1\DAP\dapextie.htm
    O8 - Extra context menu item: &2 Customize Menu - res://C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll/ComCustomIEMenu.html
    O8 - Extra context menu item: &7 Fill Forms - res://C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll/ComFillForms.html
    O8 - Extra context menu item: &8 Save Forms - res://C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll/ComSavePass.html
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: MSN Messenger Service (HKLM)
    O9 - Extra button: Blink (HKLM)
    O9 - Extra button: Run DAP (HKLM)
    O9 - Extra button: ICQ (HKLM)
    O9 - Extra 'Tools' menuitem: ICQ (HKLM)
    O9 - Extra button: RF toolbar (HKLM)
    O9 - Extra 'Tools' menuitem: &9 Robo Toolbar (HKLM)
    O9 - Extra button: Fill Forms (HKLM)
    O9 - Extra 'Tools' menuitem: &7 Fill Forms (HKLM)
    O9 - Extra button: Save Forms (HKLM)
    O9 - Extra 'Tools' menuitem: &8 Save Forms (HKLM)
    O9 - Extra button: Identities (HKLM)
    O9 - Extra 'Tools' menuitem: &3 Edit Identities (HKLM)
    O9 - Extra button: Passcards (HKLM)
    O9 - Extra 'Tools' menuitem: &4 Edit Passcards (HKLM)
    O9 - Extra button: Fill Id (HKLM)
    O9 - Extra 'Tools' menuitem: &5 Fill from Identity (HKLM)
    O9 - Extra button: Fill Pass (HKLM)
    O9 - Extra 'Tools' menuitem: &6 Fill from Passcard (HKLM)
    O9 - Extra button: Go Fill (HKLM)
    O9 - Extra 'Tools' menuitem: &Go && Fill from Passcard (HKLM)
    O9 - Extra button: Login (HKLM)
    O9 - Extra 'Tools' menuitem: &Login (Go, Fill, Submit) (HKLM)
    O9 - Extra button: Options (HKLM)
    O9 - Extra 'Tools' menuitem: &Options (HKLM)
    O9 - Extra button: Related (HKLM)
    O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
    O12 - Plugin for .mts: C:\Program Files\MetaCreations\MetaStream\npmetastream.dll
    O12 - Plugin for .mid: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
    O15 - Trusted Zone: http://free.aol.com
    O16 - DPF: {08464310-9825-11D2-BFA5-00A0C9AAFC5D} (iecru Class) - http://intelweboutfitter.com/scripts-cie/icvu/icvu.cab
    O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (IPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {99F151B2-300F-11D3-8FEA-00104B93B7CA} (QuickBlink) - http://www.blink.com/code/blinknav1.cab
    O16 - DPF: {F5131C24-E56D-11CF-B78A-444553540000} (Ikonic Menu Control) - http://activex.microsoft.com/activex/controls/iptdweb/ikcntrls.cab
    O16 - DPF: {BC8C7366-064C-11D5-9987-00D0B7C6DB78} (WinDoughDocker Control) - http://www.windough.com/console/WindoughDocker.ocx
    O16 - DPF: {54C2D093-133F-49D2-990F-1C1201AFF0C2} (nsBrowserConfig Class 2) - https://www.marketscore.com/globalconfig/nsconfig.cab
    O16 - DPF: {C5B784BB-9AE1-11D4-B144-0E0000000000} (FDPCCOM Control) - http://www.vtrails.com/radiowave/vtpass.cab
    O16 - DPF: {69FD62B1-0216-4C31-8D55-840ED86B7C8F} (HbInstObj Class) - http://installs.hotbar.com/installs/hotbar/programs/hotbar.cab
    O16 - DPF: {9903F4ED-B673-456A-A15F-ED90C7DE9EF5} (Sol Control) - http://mirror.worldwinner.com/games/v40/sol/sol.cab
    O16 - DPF: {BCD60B26-5856-4667-B256-4F8E1AADB25E} (FndrCtl Class) - http://fdl.msn.com/public/investor/v10/investor.cab
    O16 - DPF: {34805D32-AD89-469E-8503-A5666AEE4333} (RdxIE Class) - http://207.188.7.150/22e0848e9434d7c00c00/netzip/RdxIE.cab
    O16 - DPF: {73973630-3F6B-4112-972E-F9CB01365C1F} (PalInstl Class) - http://www.paltalk.com/paltalk2/Download/InstlWiz.CAB
    O16 - DPF: {7C21AFD6-758E-4011-8204-6405AB90D5C7} (nsBrowserConfig Class 2) - https://www.marketscore.com/globalconfig/nsconfig.cab
    O16 - DPF: {4C226336-4032-489F-9674-67E74225979B} (OTXMovie Class) - http://otx.ifilm.com/OTXMedia/OTXMedia.dll
    O16 - DPF: {CD17FAAA-17B4-4736-AAEF-436EDC304C8C} (ContentAuditX Control) - http://a840.g.akamai.net/7/840/5805...ch.com/audit/includes/ContentAuditControl.cab
    O16 - DPF: {40289096-9F72-4A04-BCB3-E434ECDCEE33} (AppDLCtrl Class) - http://download.howudodat.com/chatterbox/download/appdl.cab
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2002082001/housecall.antivirus.com/housecall/xscan53.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?37588.7312037037

    Glad to hear that someone has not had any problem running Win98 & IE6.0
     
  7. TonyKlein

    TonyKlein Malware Specialist

    Joined:
    Aug 26, 2001
    Messages:
    10,392
    You do have some stuff that badly needs to be removed.

    Run Hijack This, and check ALL of the following items. Next, shut down ALL Internet Explorer windows, and have Hijack This remove all checked:

    R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL=http://www.topsearcher.com/ie/
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page=http://www.goldsalary.com/start.php3?id=414752
    O2 - BHO: Hotbar - {B195B3B3-8A05-11D3-97A4-0004ACA6948E} - C:\PROGRAM FILES\HOTBAR\BIN\4.1.8.0\HBHOSTIE.DLL
    O4 - HKLM\..\Run: [Hotbar] C:\PROGRAM FILES\HOTBAR\BIN\4.1.8.0\HBINST.EXE /Upgrade
    O4 - HKCU\..\Run: [BullsEye Browser Button] "C:\PROGRAM FILES\BULLSEYE\PROGRAM\BEQWKBTN.EXE" /d10

    O16 - DPF: {99F151B2-300F-11D3-8FEA-00104B93B7CA} (QuickBlink) - http://www.blink.com/code/blinknav1.cab
    O16 - DPF: {BC8C7366-064C-11D5-9987-00D0B7C6DB78} (WinDoughDocker Control) - http://www.windough.com/console/WindoughDocker.ocx
    O16 - DPF: {54C2D093-133F-49D2-990F-1C1201AFF0C2} (nsBrowserConfig Class 2) - https://www.marketscore.com/globalconfig/nsconfig.cab
    O16 - DPF: {69FD62B1-0216-4C31-8D55-840ED86B7C8F} (HbInstObj Class) - http://installs.hotbar.com/installs...rams/hotbar.cab
    O16 - DPF: {9903F4ED-B673-456A-A15F-ED90C7DE9EF5} (Sol Control) - http://mirror.worldwinner.com/games/v40/sol/sol.cab
    O16 - DPF: {34805D32-AD89-469E-8503-A5666AEE4333} (RdxIE Class) - http://207.188.7.150/22e0848e9434d7...etzip/RdxIE.cab
    O16 - DPF: {7C21AFD6-758E-4011-8204-6405AB90D5C7} (nsBrowserConfig Class 2) - https://www.marketscore.com/globalconfig/nsconfig.cab
    O16 - DPF: {4C226336-4032-489F-9674-67E74225979B} (OTXMovie Class) - http://otx.ifilm.com/OTXMedia/OTXMedia.dll
    O16 - DPF: {CD17FAAA-17B4-4736-AAEF-436EDC304C8C} (ContentAuditX Control) - http://a840.g.akamai.net/7/840/5805...uditControl.cab
    O16 - DPF: {40289096-9F72-4A04-BCB3-E434ECDCEE33} (AppDLCtrl Class) - http://download.howudodat.com/chatt...nload/appdl.cab

    Next, download Spybot - Search & Destroy
    After installing, press Online, and search for, put a check mark at, and install all updates.

    Next, go to the Settings tab > File Sets, and uncheck 'System Internals' and 'Tracks' .
    These aren't needed for our present purpose, and you can always experiment with them later on.

    Finally, after closing down Internet Explorer, hit 'Check for Problems', and have SpyBot remove all it finds.

    Good luck,
     
  8. 4freebird

    4freebird Thread Starter

    Joined:
    Aug 4, 2002
    Messages:
    67
    Hi TonyKlein,

    I forgot to mention to you that the last time an error report was sent, the AppName was iexplore.exe. I didn't copy down the ModName. Will post it when this reoccurs.
     
  9. 4freebird

    4freebird Thread Starter

    Joined:
    Aug 4, 2002
    Messages:
    67
    Hi TonyKlein,

    I removed suggested files with HijackThis and ran Spybot - S&D.

    I am astonished at the number of additional ad files that Spybot was able to discover that Ad-Aware did not disclose.

    I noticed that my ScanDisk ran better and have additional resources now freed up.

    Thanks TonyKlein. I don't think I'll have any more of those irritating reports to Bill Gates.
     
  10. TonyKlein

    TonyKlein Malware Specialist

    Joined:
    Aug 26, 2001
    Messages:
    10,392
    You're welcome!

    I hope the errors will stay away.
     
  11. NetEngineer

    NetEngineer

    Joined:
    Jan 6, 2003
    Messages:
    51
    Open command prompt and type :

    regsvr32 Shdocvw.dll
    regsvr32 Shell32.dll
    regsvr32 Oleaut32.dll
    regsvr32 Actxprxy.dll
    regsvr32 Mshtml.dll
    regsvr32 Urlmon.dll
     
  12. 4freebird

    4freebird Thread Starter

    Joined:
    Aug 4, 2002
    Messages:
    67
    Looks like Bill Gates got lonely because the error reports have resumed. (2 only so far)

    From the details of this error report I got the following:
    AppName - iexplore.exe
    AppVer - 6.0
    ModName - comctl32.dll
    ModVer - 5.81.4916.400
    Offset - 0001a8re

    Also my webpages now open with the speed of molasses.


    Anyone have any suggestions?
     
  13. 4freebird

    4freebird Thread Starter

    Joined:
    Aug 4, 2002
    Messages:
    67
    Another error report was sent to MS just now, but it was caused by a different ModName.

    From the details the error report was caused by
    AppName - iexplore.exe
    ModName - rpcrt.dll

    On the previous occassion, I ran Sysbot about 1 hour before the error report, so I don't think that many spyware could have been added to my computer during that time.

    Does anyone have any idea how this may be eliminated?


    :confused:
     
  14. Deke40

    Deke40

    Joined:
    Jun 27, 2002
    Messages:
    6,030
    Looks like there was another thread on this. If I missed this forget the following:

    If you want to stop MS Error Reporting do this:

    In Registry Editor (Regedit.exe), create a DWORD value called IEWatsonEnabled and set it to 0 in the following registry key:
    HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main

    If you have a real problem this want fix it but will stop these annoying error reports. I was getting a lot of those so I disabled this function and haven't had them anymore and very little problems that caused my pc to not function properly. I think that function is overly sensitive.

    You might want to read this:

    http://www.ciac.org/ciac/bulletins/m-005.shtml
     
  15. 4freebird

    4freebird Thread Starter

    Joined:
    Aug 4, 2002
    Messages:
    67
    Thank you Deke. The article is right on my problem.
     
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