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Internet Explorer Problems

Discussion in 'Web & Email' started by gallimore, Apr 18, 2004.

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  1. gallimore

    gallimore Thread Starter

    Joined:
    Apr 18, 2004
    Messages:
    3
    Hi,

    I am on NTL internet and am having problems opening web pages. When I click on the NTL icon and connect to the net it connects ok but will not open any web pages. If I type in a web address in the address bar it comes up with an error saying 'internet explorer cannot open the search page'. I have tried to reinstall NTL and internet explorer but hasn't worked. Could some of the settings be wrong??


    Mike
     
  2. mobo

    mobo

    Joined:
    Feb 23, 2003
    Messages:
    16,274
    First are you certain you are actually connecting ? If you are certain then lets have a look at this if you can accomplish it..

    First please get Spybot S&D to clear out most of the spyware.

    Short tutorial and download link here:
    http://tomcoyote.org/SPYBOT/

    Fix everything SpybotSD labels in red.

    Then after reboot:
    Download 'Hijack This!'. http://www.tomcoyote.org/hjt/
    Unzip, doubleclick HijackThis.exe, and hit "Scan".

    When the scan is finished, the "Scan" button will change into a "Save Log" button.
    Press that, save the log, load it in Notepad, and copy its contents here. Most of what it lists will be harmless or even essential, don't fix anything yet.
    __________________
     
  3. gallimore

    gallimore Thread Starter

    Joined:
    Apr 18, 2004
    Messages:
    3
    Hi,

    Have installed and run Spybot. Here is the log file from hijack this.

    Many thanks for all your help

    Mike

    Logfile of HijackThis v1.97.7
    Scan saved at 19:19:42, on 19/04/04
    Platform: Windows 98 SE (Win9x 4.10.2222A)
    MSIE: Internet Explorer v5.00 (5.00.2614.3500)

    Running processes:
    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\WINDOWS\SYSTEM\mmtask.tsk
    C:\WINDOWS\EXPLORER.EXE
    C:\WINDOWS\TASKMON.EXE
    C:\WINDOWS\SYSTEM\SYSTRAY.EXE
    C:\WINDOWS\SYSTEM\PDESK.EXE
    C:\WINDOWS\SM56HLPR.EXE
    C:\PROGRAM FILES\WINAMP\WINAMPA.EXE
    C:\SBPCI\CTMIX32.EXE
    C:\PROGRAM FILES\COMMON FILES\SHUTTLE TECHNOLOGY\LEDTRAY.EXE
    C:\PROGRAM FILES\COMMON FILES\SHUTTLE TECHNOLOGY\ICONFIG.EXE
    C:\PROGRAM FILES\GEARBOX CONNECTION KIT\BIN\CONFSVR.EXE
    C:\PROGRAM FILES\ADAPTEC\EASY CD CREATOR 4\CREATECD\CREATECD.EXE
    C:\WINDOWS\RunDLL.exe
    C:\PROGRAM FILES\NIKON\NKVIEW6\NKVMON.EXE
    C:\WINDOWS\SYSTEM\WMIEXE.EXE
    C:\PROGRAM FILES\GEARBOX CONNECTION KIT\BIN\GBTASK.EXE
    C:\WINDOWS\SYSTEM\RNAAPP.EXE
    C:\WINDOWS\SYSTEM\TAPISRV.EXE
    C:\PROGRAM FILES\WINZIP\WINZIP32.EXE
    C:\WINDOWS\TEMP\HIJACKTHIS.EXE

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ntlworld.com/gearbox
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.lineone.net
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = ;<local>
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
    O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
    O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\Run: [Matrox PowerDesk] c:\windows\SYSTEM\PDesk.exe /Autolaunch
    O4 - HKLM\..\Run: [SMSERIAL] sm56hlpr.exe
    O4 - HKLM\..\Run: [WinampAgent] "C:\PROGRAM FILES\WINAMP\WINAMPa.exe"
    O4 - HKLM\..\Run: [RealJukeboxSystray] "C:\PROGRAM FILES\REAL\REALJUKEBOX\tsystray.exe"
    O4 - HKLM\..\Run: [CreativeMixer] C:\SBPCI\ctmix32.exe /T
    O4 - HKLM\..\Run: [LEDTRAY.EXE] C:\PROGRA~1\COMMON~1\SHUTTL~1\LEDTRAY.EXE
    O4 - HKLM\..\Run: [ICONFIG.EXE] C:\PROGRA~1\COMMON~1\SHUTTL~1\ICONFIG.EXE "Software\Shuttle Technology\epssfd9x\SSFDC"
    O4 - HKLM\..\Run: [webHancer Survey Companion] "C:\Program Files\webHancer\Programs\whSurvey.exe"
    O4 - HKLM\..\Run: [Gearbox] "C:\Program Files\Gearbox Connection Kit\bin\confsvr.exe"
    O4 - HKLM\..\Run: [CreateCD] C:\PROGRA~1\ADAPTEC\EASYCD~1\CREATECD\CREATECD.EXE -r
    O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKCU\..\Run: [Taskbar Display Controls] RunDLL deskcp16.dll,QUICKRES_RUNDLLENTRY
    O4 - Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView6\NkvMon.exe
    O4 - Startup: Gearbox First Setup.lnk = C:\Program Files\Gearbox Connection Kit\bin\gbsetup.exe
    O9 - Extra button: Related (HKLM)
    O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
    O14 - IERESET.INF: START_PAGE_URL=http://www.lineone.net
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash5r42.cab
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
     
  4. mobo

    mobo

    Joined:
    Feb 23, 2003
    Messages:
    16,274
    Have hjt fix this
    O4 - HKLM\..\Run: [webHancer Survey Companion] "C:\Program Files\webHancer\Programs\whSurvey.exe"
    Then reboot into asfe mode and delete C:\Program Files\webHancer
     
  5. gallimore

    gallimore Thread Starter

    Joined:
    Apr 18, 2004
    Messages:
    3
    Hi,

    Have done all that but still won't work. I have found that sometimes it won't connect aswell. Thanks for all your help on this it is much appreciated.
     
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