1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Internet Explorer taking a long time to start

Discussion in 'Web & Email' started by rasmasyean, Jul 26, 2011.

Thread Status:
Not open for further replies.
Advertisement
  1. rasmasyean

    rasmasyean Thread Starter

    Joined:
    Jul 8, 2008
    Messages:
    158
    It takes a while for it to start and I tried this solution but it didn't work.

    Internet Explorer 8 and Internet Explorer 9 take longer than expected to start


    I tried the "Internet Explorer (No Add-ons)" from the Start Menu and it comes up pratically instantly...so I'm guessing it's a "hidden add-on".

    I uninstalled IE9...and IE8 does start up fast, but the first page takes a long time to hoad.

    I even tried to uninstall stuff, Windows Live, and my AVG Anti-Virus, everything that I think might be related to IE and it still didn't do anything.

    I also removed all search providers and accelerators except Bing because it doesn't let you.

    I deleted all history, etc. and even reset the browser settings a few times and it doesn't help.

    I know it's not my connection because Firefox starts and load the home page instantly.

    Please offer any suggestions.

    Thanks.
     
  2. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,062
  3. rasmasyean

    rasmasyean Thread Starter

    Joined:
    Jul 8, 2008
    Messages:
    158
    That's pretty much what's in that link I posted said to do.

    But I even practically uninstalled everything and it still does that. The "add-on" or whatever that is causing the delay is "hidden" or something. Because I can't seem to get rid of it.
     
  4. rasmasyean

    rasmasyean Thread Starter

    Joined:
    Jul 8, 2008
    Messages:
    158
    OK, I think there's more to it than "add-ons", if related at all.

    When I run "Internet Explorer (No Add-ons)"...the browser window opens up quick...BUT it takes a while before it can load an actual page.
    Since "Internet Explorer (No Add-ons)" doesn't load the home page, I have to type it in the address right away and it will take a long time for it to come up. But if I wait a while, then type it, the page comes up instantly.

    So for some reason, it takes a while before a freshly opened IE can load a page. The lag does not happen if I open a secondary IE instance.
    If I close all IE instances, the first one opening lags again.
    This doesn't happen in FF, where I can open and instantly display the home page from the beginning.

    Any ideas what causes something like this?
     
  5. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,062
    Not sure what the trouble could be.

    Perhaps you could post a HijackThis log? Hopefully, we might spot a clue.


    Please click HERE to download and install HijackThis.

    Run it and select Do a system scan and save a logfile from the Main Menu.

    The log will be saved in Notepad. Copy and paste the log in your next reply.

    IMPORTANT: Do not "Fix" anything

    If Windows is denying access to the Hosts file, disable the UAC and run HijackThis again.
     
  6. rasmasyean

    rasmasyean Thread Starter

    Joined:
    Jul 8, 2008
    Messages:
    158
    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 8:26:43 AM, on 7/28/2011
    Platform: Windows Vista SP2 (WinNT 6.00.1906)
    MSIE: Internet Explorer v9.00 (9.00.8112.16421)
    Boot mode: Normal

    Running processes:
    C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe
    C:\Program Files (x86)\ASUS\AI Suite II\ASUS Mobilink\Simulator\AsShellProcess.exe
    C:\Program Files (x86)\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
    C:\Program Files (x86)\Common Files\LogiShrd\LComMgr\LVComSX.exe
    C:\Program Files\Logitech\SetPoint\x86\SetPoint32.exe
    C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10u_ActiveX.exe
    C:\Users\Storm\Downloads\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = Preserve
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bing.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    F2 - REG:system.ini: UserInit=userinit.exe
    O1 - Hosts: ::1 localhost
    O4 - HKLM\..\Run: [NUSB3MON] "C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe"
    O4 - HKLM\..\Run: [ASUS ShellProcess Execute] "C:\Program Files (x86)\ASUS\AI Suite II\ASUS Mobilink\Simulator\AsShellProcess.exe"
    O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files (x86)\Common Files\LogiShrd\LComMgr\Communications_Helper.exe"
    O4 - HKLM\..\Run: [LVCOMSX] "C:\Program Files (x86)\Common Files\LogiShrd\LComMgr\LVComSX.exe"
    O4 - HKCU\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
    O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
    O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-21-2762922471-3634906978-2011290815-1002\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'UpdatusUser')
    O4 - Global Startup: Logitech SetPoint.lnk = ?
    O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
    O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
    O23 - Service: ASUS Com Service (asComSvc) - Unknown owner - C:\Program Files (x86)\ASUS\AXSP\1.00.13\atkexComSvc.exe
    O23 - Service: ASUS HM Com Service (asHmComSvc) - Unknown owner - C:\Program Files (x86)\ASUS\AAHM\1.00.13\aaHMSvc.exe
    O23 - Service: ASUS System Control Service (AsSysCtrlService) - Unknown owner - C:\Program Files (x86)\ASUS\AsSysCtrlService\1.00.11\AsSysCtrlService.exe
    O23 - Service: @dfsrres.dll,-101 (DFSR) - Unknown owner - C:\Windows\system32\DFSR.exe (file missing)
    O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
    O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe
    O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
    O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)
    O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Updatus\daemonu.exe
    O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\SLsvc.exe,-101 (slsvc) - Unknown owner - C:\Windows\system32\SLsvc.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
    O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
    O23 - Service: NVIDIA Stereoscopic 3D Driver Service (Stereo Service) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
    O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
    O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
    O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
    O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
    O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

    --
    End of file - 6676 bytes
     
  7. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,062
    I cannot find anything in your HijackThis log. However, you don't have any antivirus running on that computer. Your computer may be infected.

    Let's see what the two following programs will find:


    Download, install and run the free version of Malwarebytes' Anti-Malware.

    Click Updates > Check for Updates.

    When the definition files have updated, click OK.

    Click the Scanner tab > Perform quick scan > Scan.

    If infections are found during the scan, the number of infections will be highlighted in red.

    When the scan is finished, click Show Results.

    Make sure that everything is selected, then click Remove Selected.

    If you're prompted to restart to finish the removal process, click Yes.

    Start Malwarebytes' Anti-Malware again.

    Click the Logs tab.

    Highlight the scan log entry, then click Open.

    When the scan log appears in Notepad, copy and paste it into your next reply.

    ===================================================================
    Download, install and run the free version of SUPERAntiSpyware.

    Click Check for Updates.

    When the definition files have updated, click Close.

    Click Scan your Computer > Perform Quick Scan > Next.

    If infections or problems are found during the scan, a list will appear.

    When the scan is finished and the scan summary window appears, click OK.

    Make sure that everything in the list is selected, then click Next.

    If you're prompted to restart to finish the removal process, click Yes.

    Start SUPERAntiSpyware again.

    Click Preferences > Statistics/Logs tab.

    Highlight the scan log entry, then click View Log.

    When the scan log appears in Notepad, copy and paste it into your next reply.

     
  8. rasmasyean

    rasmasyean Thread Starter

    Joined:
    Jul 8, 2008
    Messages:
    158
    I did have AVG. But I uninstalled it to remove the toolbar and debug this problem.

    I actually just downloaded Microsoft Security Essentials because it apparently was picked up by Windows Update after I uninstalled AVG.
     
  9. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,062
    Did you run the AVG Remover to uninstall AVG? It's always best to use that tool to get rid of all traces of AVG which can interfere with your Internet connection. I've seen it quite often.
     
  10. rasmasyean

    rasmasyean Thread Starter

    Joined:
    Jul 8, 2008
    Messages:
    158
    Nope :p I just uninstalled it from Program files. But one thing was that I used AVG for a long time before I upgraded my computer like one week ago practically. I installed a few things in addition to that AVG since then and I'm not sure what caused this problem or when it occurred. For all I know it was like this from the beginning. Is it possible that since I'm using Vista on "new hardware" it might have some sort of software->hardware quirk? I mean, IE is part of the OS practically so...
     
  11. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,062
    With Internet Explorer, sometimes you have to reinstall Windows from scratch to solve a problem. :(
     
  12. rasmasyean

    rasmasyean Thread Starter

    Joined:
    Jul 8, 2008
    Messages:
    158
    So you're telling me that "Problems with IE requiring OS reset" is a common occurrence?

    Phht...that sucks... I was kind of dreading that solution even as I practically didn't install much yet. It takes so long to get it updated and all too. I was actually hoping to find the source of the problem so that if I reinstall it, at least I know what not to install...like motherboard drivers/video drivers, etc. Because it's not like I've had this system running for a year and "along the way" something weird went wrong. So what can go wrong will likely happen again statistically speaking, if you know what I mean.
     
  13. rasmasyean

    rasmasyean Thread Starter

    Joined:
    Jul 8, 2008
    Messages:
    158
    OK, so I decided to reinstall Vista. And quess what? It still is a problem!!!

    After installing Windows, all I install is the motherboard's "Realtek LAN driver".

    I downloaded other browsers and found out that Safari also lags on open exactly the same way IE does.

    FireFox and Opera do not lag on open.

    I mean, I don't know what else to do. As it effect's Safari as well, there's something similar about the way that and IE works. Maybe they both conflict with the modern hardware in some fashion that hasn't been patched yet? I dunno.
     
  14. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,062
    Internet Explorer never opens instantly when you click on it the first time. The next time it's faster but you won't have the speed you were used to with IE6...
     
  15. rasmasyean

    rasmasyean Thread Starter

    Joined:
    Jul 8, 2008
    Messages:
    158
    That's not true. With a pretty powerful computer and Vista superfetch, it opens up almost as fast as FireFox that it doesn't make much difference between the two. I upgraded to a Corei7 and 1600MHz RAM and it now takes like 25 seconds for the initial page to load. Same with Safari. And it seems to happen with Chrome too. Prior to this, I had a Core 2 Quad and 800MHz RAM in perspective.

    Only Opera and FireFox load the page instantly. And I checked that it's not just a cached home page, because I type in an address of some other page right away and it loads that instantly too. The other 3 do something that must somehow conflict with the new network hardware or OS or both. Maybe if I installed Windows 7 (the OS that this "generation" of hardware is designed around) would it be different? I dunno. :(
     
  16. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1009312