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Internet explorer user.exe

Discussion in 'Earlier Versions of Windows' started by yeager22, Oct 13, 2003.

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  1. yeager22

    yeager22 Thread Starter

    Joined:
    Oct 2, 2003
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    Everytime I am on the net my computer will come up the error message saying "Internet Explorere has caused an error in user.exe. Explorer will now close. " very frustrating to try to get something done. Help with any ideas please.
     
  2. NiteHawk

    NiteHawk

    Joined:
    Mar 9, 2003
    Messages:
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    The file User.exe should be found in C:\Windows\System.
    The file date should be the original date as this file does not change. What version of windows are you using?
     
  3. yeager22

    yeager22 Thread Starter

    Joined:
    Oct 2, 2003
    Messages:
    4
    I am am using windows me. What do I need to do to fix this problem. Thanks for any of your help.
     
  4. NiteHawk

    NiteHawk

    Joined:
    Mar 9, 2003
    Messages:
    4,699
    Let's take a look at what's going on at start up.

    Go to http://tomcoyote.org/hjt/ and download HiJackThis. Use Winzip to unzip it, then install and run it. To run, click the “Scan” button. When it's done the "Scan" button changes to "Save Log". Save the log file it creates (it should open in Notepad at that point). Copy and paste the results in your next post. Most of what it finds is harmless, so do not do anything yet. Someone will be glad to help you sort out any of the baddies that may be in there.

    IF you get an error saying msvbvm60.dll is missing,
    Download the and run MS visual basic 6.0 runtime files
     
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