Internet explorer

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broaders

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Dec 12, 2012
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I have windows 7 and a sony laptop. My Internet explorer has stopped functioning, any help much appreciated please.
 

etaf

Wayne
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Joined
Oct 2, 2003
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65,484
My Internet explorer has stopped functioning
what happens when you try and start

see if you can run in safe mode - without any add-ons

in the search box (click on the start globe, and the search box is at the bottom) type iexplore -extoff then press Enter
OR
Hold the Windows key and press R, then type iexplore -extoff then press Enter
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
83,153
Are you using Internet Explorer 8 or 9 or 10?

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broaders

Thread Starter
Joined
Dec 12, 2012
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2
Appreciate the 2 replies, thank you. No luck with first suggestion, and I've no idea what an IE is for the second. Looks like Dell help desk tomorrow!
 

etaf

Wayne
Moderator
Joined
Oct 2, 2003
Messages
65,484
IE = internet explorer
you should be able to click on the tools>about - later version yo may need to click on the spanner
 
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