Internet explorer

[broaders]

I have windows 7 and a sony laptop. My Internet explorer has stopped functioning, any help much appreciated please.

 

[etaf]

My Internet explorer has stopped functioning

what happens when you try and start

see if you can run in safe mode - without any add-ons

in the search box (click on the start globe, and the search box is at the bottom) type iexplore -extoff then press Enter
OR
Hold the Windows key and press R, then type iexplore -extoff then press Enter

 

[flavallee]

Are you using Internet Explorer 8 or 9 or 10?

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[broaders]

Appreciate the 2 replies, thank you. No luck with first suggestion, and I've no idea what an IE is for the second. Looks like Dell help desk tomorrow!

 

[etaf]

IE = internet explorer
you should be able to click on the tools>about - later version yo may need to click on the spanner