internet explorer

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elduque

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Joined
Oct 30, 2001
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My computer is a compaq presario OS is windows 98 I have 156 ram 3 gb hard drive and dsl connection. I hit the icon on my desktop for explorer and i get a sign saying: This program has performed an illegal operation and will be shut down. I get the same notice on most of the icons on the desk top. and they all say internet explorer caused an invalid page fault in module kernel. dll at 0167:bff87eb5. I get the same message when I try to get into the control panel. I downloaded another version of explorer but it only showed it's face once and then the message came back. I can work with my other two browsers,Netscape and Neo Planet okay. Would appreciate some help.


Thank you

Duke
 
Joined
Dec 9, 2000
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45,855
First of all it is Internet Explorer you are opening when these errors happen, right? What version do you have now, and have you tried the IE Repair Tool (for IE 5x)?

http://support.microsoft.com/support/kb/articles/q194/1/77.asp

Have you run an updated antivirus scan?

You can do an online scan here:

http://housecall.antivirus.com/pc_housecall/

Many IE and Explorer errors are due to installed "spyware". I would recommend running Lavasoft's Ad-Aware:

http://www.lavasoftusa.com/

Read the "getting started" and FAQ pages before running it and know how to restore the backup it creates should that be necessary.
 
Joined
Oct 29, 2001
Messages
277
Hello, elduque & Welcome

Give this a try uninstall IE then

Reinstall IE give it a try i have

done this myself it worked

Good Luck
 
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