Internet Incredibly Slow at Night

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Blakeasd

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Joined
Feb 2, 2013
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Hello,

For the past several months my internet has been almost unusable from nine at night to around five in the morning. I can't watch videos on YouTube or even download files. Typically speaking, from this span of time when I try to download a file I get around 65kb per second. During the day I can get around a megabyte a second. Oddly, at night and during the day my speedtest.net results are the same. I don't think traffic where I live would be a problem because I wouldn't expect a lot of people even being awake. Does anyone think they known this would be this way?
 
Joined
Apr 23, 2004
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2,960
How many computers are on your home network? Do you have a router/firewall between your computer and the cable/dsl/fios modem?

I would power off the router, then the cable modem (not "sleep mode", but OFF), wait about a minute, then turn on the cable modem, let that boot up completely, then power on the router, let that boot, and then test your connection speeds. http://www.speedtest.net is a good place to test your speeds.

If you are still having slow speeds, contact your ISP and tell them you are experiencing slow internet connections. They will have you do a bunch of troubleshooting, but tell them you have already done each step (even if you haven't.) Ask that they either check the lines (remotely) or send someone out to your home to check lines. If a tech comes to your house, they should be able to replace the cable/dsl/fios modem if needed.

If replacing the modem doesn't work, check to make sure you have the most current firmware version for your router. Also you may need to reset your router to factory defaults (cycle power while holding in the button on the back of the router).

Test again, and if that still fails, then replace your router.
 
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