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Internet issues all of a sudden

Discussion in 'Virus & Other Malware Removal' started by MisterLone, Jan 15, 2013.

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  1. MisterLone

    MisterLone Thread Starter

    Joined:
    Jan 15, 2013
    Messages:
    2
    Hi, all. My internet was working perfectly fine for months and months. All of a sudden, one day, specific websites just stopped working. Ex: reddit.com. I can type the website into the address bar, click enter, and either a blank page will pop up and it will be "loaded," or the "cannot connect to the internet" page pops up. This issue persists on Firefox, Chrome, and IE, and it just came out of nowhere. I hadn't downloaded anything or done any updates.

    Many websites work perfectly fine, but just a select few don't work; some even only load halfway, preventing me from scrolling down further. If I refresh, they refresh the same half-loaded way.

    I've done several different virus scans, and nothing can be found. I only have the Windows firewall running right now (running on Windows 7), and I've already allowed Chrome, IE, and Firefox through the firewall.

    It would be great if someone could help me out with this. Thanks!
     
  2. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    65,252
    First Name:
    Wayne
    Do you have any other PCs connected to your network and do they work OK

    this maybe a malware issue -
    but first check

    Checking the Host file

    • Open Notepad - Start> Programs> Accessories> and right click on Notepad select "Run as Administrator" to open a notepad
    • Now goto 'File' > 'Open' and browse to the HOSTS file - which will be located in C:\WINDOWS\system32\drivers\etc. - you may need to change the drop down box next to the file name:box from Text Documents (*.txt) to ALL Files (*.*)
    • The file should look like the info at the bottom of this post

      Now all you need to do is copy and paste those results into a reply here
      to do that:
      From the notepad menu - choose Edit - Select all
      all the text will now be highlighted
      Next
      From the notepad menu - choose Edit - Copy

      Now go back to the forum - goto the reply and then right click in the reply box and paste the results.
      The results from the notepad should now appear in the forum reply.

    • Once you are finished, go up to 'File' and click 'Save'. Make sure to change the Save as Type: box to All files.
      Otherwise, Notepad may add a .txt extension to the file which will keep it from working. If you don't have your system set to show extensions, it's easy to miss that.

    ------------------------------------------------------------------------

    ------------------------------------------------------------------------


    # Copyright (c) 1993-2009 Microsoft Corp.
    #
    # This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
    #
    # This file contains the mappings of IP addresses to host names. Each
    # entry should be kept on an individual line. The IP address should
    # be placed in the first column followed by the corresponding host name.
    # The IP address and the host name should be separated by at least one
    # space.
    #
    # Additionally, comments (such as these) may be inserted on individual
    # lines or following the machine name denoted by a '#' symbol.
    #
    # For example:
    #
    # 102.54.94.97 rhino.acme.com # source server
    # 38.25.63.10 x.acme.com # x client host

    # localhost name resolution is handled within DNS itself.
    # 127.0.0.1 localhost
    # ::1 localhost

    ------------------------------------------------------------------------

    ------------------------------------------------------------------------
     
  3. MisterLone

    MisterLone Thread Starter

    Joined:
    Jan 15, 2013
    Messages:
    2
    The hosts file is exactly as stated.

    I'm on college internet, so it's a set of many school-wide routers. None of the people I know have this issue.
     
  4. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    65,252
    First Name:
    Wayne
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