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Internet logging on twice

Discussion in 'Web & Email' started by Dontknow, Sep 15, 2003.

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  1. Dontknow

    Dontknow Thread Starter

    Joined:
    Oct 3, 2001
    Messages:
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    I have a friend that is having a problem logging on with the internet. He was using a server and now is trying to change it to just use the phone line. He can log on, but when he tries to check his email (hotmail) he gets the dial up connection log on box. He wants to start using Outlook express for email, which seems to work fine when logged in with the server but not when logged on directly through the phone line. He does have 2 hard drives, could this be part of the problem?
     
  2. wizzkid

    wizzkid

    Joined:
    Jan 7, 2003
    Messages:
    662
    Hi,



    This is a guess:

    Create a folder, say on your desktop.

    Find the Internet Explorer folder.

    Copy the folder and paste it in to the new folder, then zip it.

    IGNORE THIS I HAVE REPLIED TO THE WRONG THREAD DON'T KNOW HOW



    Wizzkid
     
  3. Miz

    Miz

    Joined:
    Jul 1, 2002
    Messages:
    2,146
    Have him check the settings for his internet connection in Internet Explorer (settings which Outlook Express shares) under Tools>Internet Options>Connections tab.

    I'm not sure which option he wants of the three offered but whichever one he's got checked now is apparently not the correct one. That narrows it down to one of the other two...probably "Dial whenever a network connection is not present."
     
  4. Dontknow

    Dontknow Thread Starter

    Joined:
    Oct 3, 2001
    Messages:
    45
    Thanks! I will have him try that.
     
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