Internet loses connection at intervals

[BluesSlinger]

I am using a desktop pc. I connect through an antenna on my roof. I believe it is an RF signal but could be microwave. Cable comes down my wall into a Linksys router and to my computer. We use the router because we also have a laptop. It had been working fine for a long time with no trouble. Now it disconnects from the internet about every 1/2 hour like clockwork. I have to unplug the power to the router and plug it back in to get my connection back. Even when the connection is lost the internet light on the router is still on. My provider can't find the problem either. He monitored the signal for 24 hrs from their tower to my antenna and it showed no interruptions. It has to be somewhere from the antenna to the router. I originally though my router was bad so I bought a new one and it still does the same thing. I thought it might be something in my computer so I connected my secondary desktop up and it still does the same thing.

 

[invalidusername]

There should be another device (modem) between the atnenna and the router

 

[JohnWill]

What is the make/model of that Linksys router? I suspect it would have to be a modem/router for this connection to work.

From your description, I'd say the next logical step would be to replace the antenna and cable.

 

[invalidusername]

I am using a desktop pc. I connect through an antenna on my roof. I originally though my router was bad so I bought a new one and it still does the same thing. I thought it might be something in my computer so I connected my secondary desktop up and it still does the same thing.

He bought a router himself. Since it souds like a wireless broadband service (which may ues that canapy type antenna), I doubt it he could have bought the transmiter/reciever of that type of service from the store by himself. That is why I said there is another peice of equipment involved.

Unless the radio is installed in the antenna package?

 

[JohnWill]

There are wireless services that actually 802.11g, but I suspect you are likely correct that there is a receiver somewhere. The ISP would clearly be responsible for this piece of equipment I would imagine.

 

[JohnWill]

Can you plug the cable that comes into the router directly into your computer and get connected? If so, does that have the same issues?