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Internet not connecting Windows XP

Discussion in 'Windows XP' started by Rose789, Sep 17, 2019.

  1. Rose789

    Rose789 Thread Starter

    Joined:
    Sep 17, 2019
    Messages:
    1
    I got a used desktop computer that uses Windows XP. It is not connecting to my wired internet. I have tried repairing the connection, restarting computer and modem, turning off the firewall, and renewing the IP address but still not working. Any suggestions?
     
  2. cwwozniak

    cwwozniak Trusted Advisor Spam Fighter

    Joined:
    Nov 28, 2005
    Messages:
    62,977
    First Name:
    Chuck
    Hi Rose789, and welcome to TSG.

    Does the Windows hardware device manager show any errors or warnings for the Ethernet controller?

    Open a DOS/Command Prompt screen on the XP computer and enter the following command:

    Code:
    IPCONFIG /ALL
    Copy and paste the complete results into a text file and save the file to some kind of removable media, like a USB flash drive. Open the file on a computer with Internet access. Copy the file contents to the clipboard and paste them into a new entry in this thread.
     
  3. plodr

    plodr

    Joined:
    Jun 27, 2014
    Messages:
    17,923
    First Name:
    Liz
    Open Device Manager and see that the NIC doesn't have a yellow ! or a red X.
     
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