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internet not working after connecting to wifi

4K views 15 replies 3 participants last post by  JohnWill 
#1 ·
I use Windows XP on both my desktop and my laptop. I recently installed a DSL broadband internet connection on my desktop and have connected my desktop to the DSL modem via a Linksys Wireless Router. The internet on the desktop works perfectly.

I am having trouble accessing the internet after my laptop logs into the wireless network that I have set up (it shows the signal strength as excellent).

I am able to ping the router but not the internet. I wonder if there are any settings in Windows that I need to switch on to be able to access the internet. I will be grateful for any help on this matter.

Thank you!
 
#2 ·
ipconfig /all on the desktop says the following:

Windows IP Configuration

Host Name . . . . . . . . . . . . : abhijit-c56afc8
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection 2:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : VIA Rhine II Fast Ethernet Adapter
Physical Address. . . . . . . . . : 00-07-95-50-9D-48
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.100
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 203.192.198.7
203.192.198.2
Lease Obtained. . . . . . . . . . : Tuesday, September 11, 2007 9:28:42
PM
Lease Expires . . . . . . . . . . : Wednesday, September 12, 2007 9:28:4
2 PM

Ethernet adapter Local Area Connection 5:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Bluetooth PAN Network Adapter
Physical Address. . . . . . . . . : 10-11-11-11-11-11

Please tell me if you want the same details from the laptop, from which I am trying to connect to the internet.
 
#4 ·
tdc5013 said:
you may want to edit out your IP address on this forum as a safety thing, I'm not saying anyone here would use it maliciously, but it could happen
There is NO security risk in leaving the IP address, and it's critical to diagnosing issues. Do you really think we'd ask for this information here if it was a security risk? Note that these are private network IP addresses, and are duplicated millions of times around the world behind any broadband router connected to the Internet.

Please don't make the job here any harder than it is by spreading mis-information.
 
#5 ·
Please supply the following info, exact make and models of the equipment please.

Make/model of the broadband modem.
Make/model of the router.
If wireless, encryption used, (WEP, WPA, WPA2, etc.)
Make/model of your computer (motherboard if home-built).
Version and patch level of Windows on all affected machines, i.e. XP-Home (or XP-Pro), SP2, Vista, etc.

Also, please give an exact description of your problem symptoms, including the exact text of any error messages.

I'd also like to see the IPCONFIG /ALL for the laptop in question, since it's the one with the issue. I assume that the desktop is connected to the same router?
 
#6 ·
Broadband modem: Superlink 2810 (Korean-make!) CM MAC: 00-50-D4-6A-37-74
Wireless Router: Linksys Wireless-G Broadband Router WRT54GC ver 2.0

I've used a WEP key on the network, which I type in when asked when I try to log in to the wifi network on the laptop.

Its a P4, with a Mercury motherboard.

uses Windows XP version 2002 Media Centre Edition with Service Pack 2.

There are no error messages, except that Internet Explorer says, "Page cannot be displayed".

Here is the ipconfig/all from the laptop:

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

Host Name . . . . . . . . . . . . : PC135912937516
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 3945ABG Networ
k Connection
Physical Address. . . . . . . . . : 00-13-02-8F-D9-1B
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.101
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 203.192.198.7
203.192.198.8
Lease Obtained. . . . . . . . . . : Tuesday, September 11, 2007 11:12:01
PM
Lease Expires . . . . . . . . . . : Wednesday, September 12, 2007 11:12:
01 PM

Ethernet adapter Local Area Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Bluetooth LAN Access Server Driver
Physical Address. . . . . . . . . : 00-16-41-81-80-B9
 
#7 ·
You appear to have a good connection to the router.

Try these simple tests.

Start, Run, CMD to open a command prompt:

PING 216.109.112.135

Tell us the results.

PING yahoo.com

Tell us the results.
 
#11 ·
Well, sometimes NIS doesn't stop screwing things up until you uninstall it. You can try to configure it's trusted zone for your local subnet. That would be 192.168.1.1 through 192.168.1.255.
 
#14 ·
TCP/IP stack repair options for use with Windows XP with SP2.

Start, Run, CMD to open a command prompt.

Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

Reset TCP/IP stack to installation defaults. netsh int ip reset reset.log

Reboot the machine.

Post another IPCONFIG /ALL display, and also try the Internet PING test again.
 
#15 ·
ok i figured out what needed to be done, thanks to the internet service provider tech guys who finally showed up.

Windows XP editions that have Service Pack 2 installed are particularly secure and unknowingly block, for some reason, wireless internet access. Its something like what NIS or NAV do. A patch needs to be downloaded and installed.

Asking the internet connection to detect setting automatically is not a great idea, and its best to put in all the server settings manually.

As far as I can tell, this is what they did and I am now typing this 2 walls away from the router which is about 10 metres away on an excellent connection
.
 
#16 ·
Actually, having automatic detection for IP settings is done in a vast majority of cases. The reasons are simple, it works, and it's easier to get running. I have no idea who told you it wasn't a good idea, but they don't know what they're talking about.
 
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