1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Internet Not Working, Default Gateway Missing

Discussion in 'Networking' started by Audition, May 26, 2007.

Thread Status:
Not open for further replies.
Advertisement
  1. Audition

    Audition Thread Starter

    Joined:
    May 26, 2007
    Messages:
    6
    I've browsed through other threads, but only lightly, so sorry if I've missed a solution to this problem in one of them.

    The back round story is my DSL/internet was working fine for the past few days, then suddenly today it ceased all connectivity. This seems to happen each time I reinstall an OS for who knows why. I searched around the net, trying to find my routers IP address to set it up, as I remember this working in the past. (My mother calls tech support, not me, I only overheard it, otherwise it would've solidified in my memory.)

    I tried typing in the two IPs shown, but to no avail, so I'm assuming the default gateway is the one I need to access my router. In other threads, the posters are generally asked to run cmd > ipconfig /all, so I took the liberty of doing so now.

    Oh. And I'm posting from a laptop, the PC internet doesn't work. The wireless works fine, which only verifies the internets connectivity. I'll try to not make any typing errors copying this.

    Running on Windows XP Media Center Edition 2005.

    C:\Documents and Settings\Owner.YOUR-808FC8CE65>ipconfig /all

    Windows IP Configuration

    HOST NAME . . . . . . . . . . . : YOUR-808FC8CE65
    Primary Dns Suffix . . . . . . :
    Mode Type . . . . . . . . . . . . : Unkown
    IP Routing Enabled . . . . . . .: No
    WINS Proxy Enabled . . . . . : No

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . . . . . : NVIDIA nForce Networking Controller
    Physical Address . . . . . . . . . . . : 00-13-D3-ED-5B-B0
    Dhcp Enabled . . . . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Autoconfiguration IP Address . . : 169.254.241.89
    Subnet Mask . . . . . . . . . . . . . . : 255.255.0.0
    Default Gateway . . . . . . . . . . . :

    C:\Documents and Settings\Owner.YOUR-808FC8CE65


    I'm not exactly a computer savvy individual, either, so the more simple the language and complete the guides/directions/assistance, the better.

    Thank you.

    Edit:

    Also, I have tried many of the defaults I have seen listed when I tried goggling solutions. 192.168.1.1 and the like.
     
  2. invalidusername

    invalidusername

    Joined:
    Apr 29, 2007
    Messages:
    639
    If your laptop goes thru the same router wirelessly, post the IPCONFIG for your laptop
     
  3. Audition

    Audition Thread Starter

    Joined:
    May 26, 2007
    Messages:
    6
    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.

    C:\Documents and Settings\Kailen>ipconfig /all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Door
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : 3064

    Ethernet adapter Wireless Network Connection:

    Connection-specific DNS Suffix . : 3064
    Description . . . . . . . . . . . : HP WLAN 54g W450 Network Adapter
    Physical Address. . . . . . . . . : 00-90-4B-43-8F-A3
    Dhcp Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IP Address. . . . . . . . . . . . : 192.168.0.2
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    IP Address. . . . . . . . . . . . : fe80::290:4bff:fe43:8fa3%4
    Default Gateway . . . . . . . . . : 192.168.0.1
    DHCP Server . . . . . . . . . . . : 192.168.0.1
    DNS Servers . . . . . . . . . . . : 192.168.0.1
    fec0:0:0:ffff::1%1
    fec0:0:0:ffff::2%1
    fec0:0:0:ffff::3%1
    Lease Obtained. . . . . . . . . . : Friday, May 25, 2007 11:06:00 PM
    Lease Expires . . . . . . . . . . : Monday, May 28, 2007 11:06:00 PM

    Tunnel adapter Teredo Tunneling Pseudo-Interface:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : FF-FF-FF-FF-FF-FF-FF-FF
    Dhcp Enabled. . . . . . . . . . . : No
    IP Address. . . . . . . . . . . . : fe80::ffff:ffff:fffd%5
    Default Gateway . . . . . . . . . :
    NetBIOS over Tcpip. . . . . . . . : Disabled

    Tunnel adapter Automatic Tunneling Pseudo-Interface:

    Connection-specific DNS Suffix . : 3064
    Description . . . . . . . . . . . : Automatic Tunneling Pseudo-Interface

    Physical Address. . . . . . . . . : C0-A8-00-02
    Dhcp Enabled. . . . . . . . . . . : No
    IP Address. . . . . . . . . . . . : fe80::5efe:192.168.0.2%2
    Default Gateway . . . . . . . . . :
    DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
    fec0:0:0:ffff::2%1
    fec0:0:0:ffff::3%1
    NetBIOS over Tcpip. . . . . . . . : Disabled

    C:\Documents and Settings\Kailen>^X^V^X


    192.168.0.1 Doesn't work from the PC, but it does from the laptop.

    Tried typing it both alone and after http:// and with http://192.168.0.1/
     
  4. invalidusername

    invalidusername

    Joined:
    Apr 29, 2007
    Messages:
    639
    192.168.0.1 That the the IP address of the router.
     
  5. invalidusername

    invalidusername

    Joined:
    Apr 29, 2007
    Messages:
    639
    In your PC, you need to change the subnetmask to 255.255.255.0 then try to do a repair and then try to connect with your PC
     
  6. Audition

    Audition Thread Starter

    Joined:
    May 26, 2007
    Messages:
    6
    How do I change that?

    I can't do the 168 thing through the PC, it can't find the page and I can't do much with it right now through my laptop as I don't have the password, my mother does.
     
  7. invalidusername

    invalidusername

    Joined:
    Apr 29, 2007
    Messages:
    639
    ON PC

    Start-connect to-show all connections Right clikc local area connections

    Click properties Higligt Internet Protcle TCP/IP Click propertie

    Verify Obtain IP address auomatically is check and Obtain DNS address automatially is checked
     
  8. invalidusername

    invalidusername

    Joined:
    Apr 29, 2007
    Messages:
    639
    ON PC

    Start-connect to-show all connections Right click local area connections

    click repair
     
  9. Audition

    Audition Thread Starter

    Joined:
    May 26, 2007
    Messages:
    6
    They're both checked, but how do I change the subnet to that? Should I uncheck it and do the "Use the following"

    And type the IP, the subnet you suggested, and the default IP I found from the laptop thing?
     
  10. invalidusername

    invalidusername

    Joined:
    Apr 29, 2007
    Messages:
    639
    try #8 if that does not work let me know
     
  11. Audition

    Audition Thread Starter

    Joined:
    May 26, 2007
    Messages:
    6
    Yeah. It doesn't. Trying to repair it with both those setting checked is the first thing I had done, and I just verified they were both checked and attempted a repair again, same results.

    I attempted to fill in the blanks with
    169.254.241.89
    255.255.255.0
    192.168.0.1
    following the other attempt, but the results are the same except now it says it's connected instead of "Aquiring Network Address" forever then "Limited or no connectivity" type thing.

    But. I wouldn't know what to put for DNS so it's incomplete, so I reset it to find the things automatically. Still nothing.
     
  12. invalidusername

    invalidusername

    Joined:
    Apr 29, 2007
    Messages:
    639
    ON PC

    Start-connect to-show all connections Right clikc local area connections

    Click properties Higligt Internet Protcle TCP/IP Click propertie

    Click Alternate configuration Put a dot in user configured circle

    For IP address put 192.168.0.4
    For Subnet mask put 255.255.255.0
    for degautl gateway put 192.168.0.1

    for prefered DNS put 192.168.0.1

    click ok
    the do a repair as in #8
     
  13. Audition

    Audition Thread Starter

    Joined:
    May 26, 2007
    Messages:
    6
    Nothing.

    Attempted it with the other IP in place of your suggested one as well, as a test.

    It's still working as well as it was an hour ago. I probably won't make another reply for a few hours, need to wake up tomorrow.

    Thank you for your suggestions thus far, anything else you can think of I will try tomorrow and put up my replies.
     
  14. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,418
    TCP/IP stack repair options for use with Windows XP with SP2.

    For these commands, Start, Run, CMD to open a command prompt.

    Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

    Reset TCP/IP stack to installation defaults. netsh int ip reset reset.log

    Reboot the machine.
     
  15. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    77,186
    First Name:
    Terry
    The Automatic Private Internet Protocol Address (169.254.x.y with Mask 255.255.0.0) is an indication that no Dhcp server was found. Changing the mask or assigning a static IP is going to do no good unless the router's Dhcp server was disabled. The ipconfig for the laptop shows that the Dhcp server is enabled.

    So the problem is likely the stack (which appears to be what JohnWill thinks is most probable in this case), the cable, the router's LAN port, the driver, or some hard-to-diagnose hardware problem.
     
  16. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/577298

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice