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Internet only works in safe mode!

Discussion in 'Networking' started by madicus, Dec 5, 2011.

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  1. madicus

    madicus Thread Starter

    Joined:
    Oct 16, 2011
    Messages:
    20
    I can connected to the internet ONLY in safe mode.

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 5:46:00 PM, on 12/5/2011
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Safe mode with network support

    Running processes:
    D:\WINDOWS\System32\smss.exe
    D:\WINDOWS\system32\winlogon.exe
    D:\WINDOWS\system32\services.exe
    D:\WINDOWS\system32\lsass.exe
    D:\WINDOWS\system32\svchost.exe
    D:\WINDOWS\system32\svchost.exe
    D:\WINDOWS\Explorer.EXE
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - D:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - D:\Program Files\Norton Security Suite\Norton Security Suite\Engine\5.1.0.29\coIEPlg.dll
    O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - D:\Program Files\Norton Security Suite\Norton Security Suite\Engine\5.1.0.29\IPS\IPSBHO.DLL
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - D:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - D:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - D:\Program Files\Norton Security Suite\Norton Security Suite\Engine\5.1.0.29\coIEPlg.dll
    O4 - HKLM\..\Run: [PinnacleDriverCheck] D:\WINDOWS\system32\PSDrvCheck.exe -CheckReg
    O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [TrayServer] C:\Program Files\MAGIX\Movie_Edit_Pro_16_Plus_Download_Version\TrayServer.exe
    O4 - HKLM\..\Run: [AdobeAAMUpdater-1.0] "D:\Program Files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
    O4 - HKLM\..\Run: [SwitchBoard] D:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
    O4 - HKLM\..\Run: [AdobeCS5ServiceManager] "D:\Program Files\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe" -launchedbylogin
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "D:\Program Files\Common Files\Java\Java Update\jusched.exe"
    O4 - HKLM\..\Run: [Adobe Acrobat Speed Launcher] "C:\Program Files\Adobe\Acrobat\Acrobat_sl.exe"
    O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat\Acrotray.exe"
    O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "D:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
    O4 - HKCU\..\Run: [wben] "D:\Program Files\Workspace\wben.exe"
    O4 - HKCU\..\Run: [ctfmon.exe] D:\WINDOWS\system32\ctfmon.exe
    O4 - Global Startup: {B95F7779-EE59-4dce-A8FA-9A752F096CCC}.lnk = D:\WINDOWS\system32\rundll32.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - D:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - D:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - D:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
    O20 - AppInit_DLLs: acaptuser32.dll
    O23 - Service: FABS - Helping agent for MAGIX media database (Fabs) - MAGIX AG - D:\Program Files\Common Files\MAGIX Services\Database_ddd2ae\bin\FABS.exe
    O23 - Service: Firebird Server - MAGIX Instance (FirebirdServerMAGIXInstance) - MAGIX® - D:\Program Files\Common Files\MAGIX Services\Database_ddd2ae\bin\fbserver.exe
    O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - D:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
    O23 - Service: ForceWare Intelligent Application Manager (IAM) - Unknown owner - D:\PROGRA~1\NVIDIA~1\NETWOR~1\bin\nSvcAppFlt.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - D:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: MBAMService - Malwarebytes Corporation - D:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
    O23 - Service: Norton Security Suite (N360) - Symantec Corporation - D:\Program Files\Norton Security Suite\Norton Security Suite\Engine\5.1.0.29\ccSvcHst.exe
    O23 - Service: NMSAccess - Unknown owner - c:\Program Files\CDBurnerXP\NMSAccessU.exe
    O23 - Service: ForceWare IP service (nSvcIp) - NVIDIA Corporation - D:\PROGRA~1\NVIDIA~1\NETWOR~1\bin\nSvcIp.exe
    O23 - Service: nTune Service (nTuneService) - NVIDIA - D:\Program Files\NVIDIA Corporation\nTune\nTuneService.exe
    O23 - Service: Adobe SwitchBoard (SwitchBoard) - Adobe Systems Incorporated - D:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe

    --
    End of file - 5422 bytes
     
  2. madicus

    madicus Thread Starter

    Joined:
    Oct 16, 2011
    Messages:
    20
    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
    Processor: Intel(R) Pentium(R) D CPU 3.40GHz, x86 Family 15 Model 6 Stepping 5
    Processor Count: 2
    RAM: 3070 Mb
    Graphics Card: NVIDIA GeForce2 MX/MX 400 (Microsoft Corporation), 1 Mb
    Hard Drives: C: Total - 114431 MB, Free - 67971 MB; D: Total - 39997 MB, Free - 4555 MB; E: Total - 305187 MB, Free - 152396 MB; F: Total - 74465 MB, Free - 14646 MB;
    Motherboard: EVGA, NF66
    Antivirus: Norton Security Suite, Updated: Yes, On-Demand Scanner: Enabled
     
  3. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,796
    Have you tried disabling Norton?

    However, I do believe your computer is infected.

    Please click on Report and kindly ask to be moved to the Virus & Other Malware Removal forum. Be sure to provide the appropriate reports in that forum after reading THIS. From there, be patient. The malware removal experts are very busy! You should get an answer within the next 48 hours.
     
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