Internet Only Works in Safe Mode

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NavinRH

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Jan 22, 2006
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My internet only works in safe mode. I tried running the internet in rgular mode but nothign, as soon as i get in safe mode and i goto the admin password with networking. It works.
 

Blink182

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Jul 8, 2006
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Exactly what happens in regular mode? I need that following also:

1. How you connect to internet
2. Operating System (and Service Pack)
 

NavinRH

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Joined
Jan 22, 2006
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33
Cable Modem. Windows XP sp2 Right now its connected directly to the modem.
 

NavinRH

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Joined
Jan 22, 2006
Messages
33
in regular mode. Internet explorer opens. the computer operates fine. just i dont get any internet service. packets are sent and received, i have a working ip address and everything checks out. i disable all firewalls and everything. but when i go into safe mode, all internet capabilities work fine.
 

NavinRH

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Jan 22, 2006
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33
yeah i tried using aim. and aol explorer. theres no connection at all.
 

Blink182

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Jul 8, 2006
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Corrupt User Profile? Do this: DO ALL THIS IN NORMAL MODE.

1. Click Start > Control Panel
2. Select Switch to Classic view if not already selected.
3. Double Click User Accounts
4. Select Create a New Account
5. Create a name for the account and click Next6. Select if you want Limited or Administrator.
7. Click Create Account.
8. Insert a USB Key or CD ROM.
9. Copy and paste all your documents (music, pictures etc) to the CD ROM or USB Key.
10. Logon to the new account.
11. Test for internet connection.
12. If connection, transfer your files from CD ROM or USB to the new account.

To delete the old account:

1. Click Start > Control Panel
2. You should still be in classic view, so double click User Accounts.
3. Click your old account and select Delete The Account.
4. If you get a message telling you to logoff that account then do so.
5. Reboot your computer.
6. After the reboot do this:

1. Click Start > Run
2. Type Sysdm.cpl and click OK.
3. Click the Advanced tab.
4. Under User Profiles select settings.
5. Highlight Account Unknown and click delete down the bottom.
6. If your computer locks up at this point, dont worry. Its normal.
7. When you have deleted all the Account Unknowns in that dialog, reboot.
8. Logon and test for internet connection.
 

NavinRH

Thread Starter
Joined
Jan 22, 2006
Messages
33
it does not work when i create a new user account either. its the same problem.
 

Blink182

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Jul 8, 2006
Messages
602
Thats one thing ruled out.
Boot normal mode and...
...try this:

1. Click Start --> Run
2. Type cmd.exe --> click OK
3. Type ipconfig /release
4. Type ipconfig /renew hitting enter after each line

Can you now connect?
 
Joined
Jul 7, 2004
Messages
7,235
You have not mentioned if ping works to internet sites in both cases?

If the PC works with networking in safe mode, a brand new user profile does not fix it, ALL TCP/IP information is the same on both safe mode and regular mode setup I would look at one glaring thing.

Third party firewall software... Look for it all and uninstall (don't just disable it).

Another thought is to go into your MSCONFIG and remove as much as you can from startup until you can connect to the internet and slowly add things to the list to find out what the culprit is thats stopping the web browser - my bets the firewall.
 
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