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Internet Problem: virus, I think?

Discussion in 'Windows XP' started by bthomas, Apr 5, 2004.

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  1. bthomas

    bthomas Thread Starter

    Joined:
    Jan 25, 2004
    Messages:
    91
    For some reason a warning comes up when I start my computer now "Cannot find:///c:/windows/dlm.html: make sure pather or internet address is correct". After this apprears then internet windows keep opening up on my computer, up to as much as 12 windows are open at once and the same warning keeps poping up also. I've run Norton Anti Virus professional and the program did not find any viruses. Not sure what else to do. Please Help.

    THIS IS MY LOG

    Logfile of HijackThis v1.97.7
    Scan saved at 6:50:23 PM, on 4/5/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\LEXBCES.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\LEXPPS.EXE
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\QuickTime\qttask.exe
    C:\WINDOWS\System32\LXSUPMON.EXE
    C:\WINDOWS\dl.exe
    C:\WINDOWS\dlm.exe
    C:\WINDOWS\sxchost.exe
    C:\Program Files\MSN Messenger\msnmsgr.exe
    C:\WINDOWS\System32\DRIVERS\CDANTSRV.EXE
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\Program Files\Panicware\Pop-Up Stopper\dpps2.exe
    C:\Documents and Settings\Thomas Bonokoski\Desktop\hijackthis.exe\HijackThis.exe
    C:\Documents and Settings\Thomas Bonokoski\Desktop\iexplore.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.altavista.com/image/default
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 90.0.0.1
    R1 - HKCU\Software\Microsoft\Internet Explorer,SearchAssistant = ,
    R1 - HKCU\Software\Microsoft\Internet Explorer,CustomizeSearch = ,
    R1 - HKLM\Software\Microsoft\Internet Explorer\Search,(Default) = ,
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [LXSUPMON] C:\WINDOWS\System32\LXSUPMON.EXE RUN
    O4 - HKLM\..\Run: [Dial32] C:\WINDOWS\dl.exe
    O4 - HKLM\..\Run: [Dial33] C:\WINDOWS\dlm.exe
    O4 - HKLM\..\Run: [Upgrade Service] C:\WINDOWS\sxchost.exe
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
    O9 - Extra button: Related (HKLM)
    O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Messenger (HKLM)
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://active.macromedia.com/director/cabs/sw.cab
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst0309.cab
    O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52...pple.com/bonnie/us/win/QuickTimeInstaller.exe
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38015.414837963
    O16 - DPF: {D22AC3EF-B7D8-11D5-A281-005056BF0101} (plug Class) - http://dist02.chargitdial.com/chargitplug.dll
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {DE22A7AB-A739-4C58-AD52-21F9CD6306B7} (CTAdjust Class) - http://www.microsoft.com/typography/clearadj.cab
    O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://sea1fd.sea1.hotmail.msn.com/activex/HMAtchmt.ocx
    O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/public/chat/msnchat45.cab
     
  2. Jedi_Master

    Jedi_Master

    Joined:
    Mar 12, 2002
    Messages:
    5,520
    Go hereSpyBot, download and install Spybot, once installed, open it and click on "Check for updates", once updates are installed, close all browsers, and click on "Check for problems", and let it fix all in red, then reboot the pc...

    Now download and run cwshredder...

    http://www.softpedia.com/public/cat/10/17/10-17-150.shtml

    Then repost a fresh Hyjackthis log...
     
  3. bthomas

    bthomas Thread Starter

    Joined:
    Jan 25, 2004
    Messages:
    91
    This is my new log after I have Run "Norton Anti-Virus Pro","Spybot","Ad-ware", and "CWShredder". I still get an error message poping up that says "cannot find:///c:/windows/dlm.html: make sure path or internet address is correct".

    Does this error suggest a virus or is it possible that I deleted something from my own files, truth is that I'm pretty sure I didn't delete anything important when this error message started poping up. I'm still getting internet browsers poping up contantly with the error message.

    Logfile of HijackThis v1.97.7
    Scan saved at 10:17:36 PM, on 4/6/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\LEXBCES.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\LEXPPS.EXE
    C:\WINDOWS\System32\DRIVERS\CDANTSRV.EXE
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\WINDOWS\System32\LXSUPMON.EXE
    C:\WINDOWS\dl.exe
    C:\WINDOWS\dlm.exe
    C:\WINDOWS\sxchost.exe
    C:\Program Files\MSN Messenger\msnmsgr.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\Documents and Settings\Thomas Bonokoski\Desktop\iexplore.exe
    C:\Documents and Settings\Thomas Bonokoski\Desktop\hijackthis.exe\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.altavista.com/image/default
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 90.0.0.1
    R1 - HKCU\Software\Microsoft\Internet Explorer,SearchAssistant = ,
    R1 - HKCU\Software\Microsoft\Internet Explorer,CustomizeSearch = ,
    R1 - HKLM\Software\Microsoft\Internet Explorer\Search,(Default) = ,
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [LXSUPMON] C:\WINDOWS\System32\LXSUPMON.EXE RUN
    O4 - HKLM\..\Run: [Dial32] C:\WINDOWS\dl.exe
    O4 - HKLM\..\Run: [Dial33] C:\WINDOWS\dlm.exe
    O4 - HKLM\..\Run: [Upgrade Service] C:\WINDOWS\sxchost.exe
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
    O9 - Extra button: Related (HKLM)
    O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Messenger (HKLM)
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://active.macromedia.com/director/cabs/sw.cab
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst0309.cab
    O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52...pple.com/bonnie/us/win/QuickTimeInstaller.exe
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38015.414837963
    O16 - DPF: {D22AC3EF-B7D8-11D5-A281-005056BF0101} (plug Class) - http://dist02.chargitdial.com/chargitplug.dll
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {DE22A7AB-A739-4C58-AD52-21F9CD6306B7} (CTAdjust Class) - http://www.microsoft.com/typography/clearadj.cab
    O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://sea1fd.sea1.hotmail.msn.com/activex/HMAtchmt.ocx
    O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/public/chat/msnchat45.cab
     
  4. Jedi_Master

    Jedi_Master

    Joined:
    Mar 12, 2002
    Messages:
    5,520
    Ok...

    Open Hyjackthis - Scan - and put a check on these...

    O4 - HKLM\..\Run: [Dial32] C:\WINDOWS\dl.exe
    O4 - HKLM\..\Run: [Dial33] C:\WINDOWS\dlm.exe
    O4 - HKLM\..\Run: [Upgrade Service] C:\WINDOWS\sxchost.exe
    O16 - DPF: {D22AC3EF-B7D8-11D5-A281-005056BF0101} (plug Class) - http://dist02.chargitdial.com/chargitplug.dll

    Click on Fixed Checked...

    Reboot to Safe Mode, and delete these files...

    C:\WINDOWS\dl.exe
    C:\WINDOWS\dlm.exe
    C:\WINDOWS\sxchost.exe

    Reboot and post a fresh log, to make sure they are gone...
     
  5. bthomas

    bthomas Thread Starter

    Joined:
    Jan 25, 2004
    Messages:
    91
    I deleted those items mentioned above (and in SAFE MODE). It has been over 3 hours now and so-far everthing looks like it is working perfect again, no internet browsers are inappropriatly poping up. Thanks for the help.

    Here is the new hijack log you have requested.

    Logfile of HijackThis v1.97.7
    Scan saved at 9:47:58 PM, on 4/7/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\LEXBCES.EXE
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\LEXPPS.EXE
    C:\Program Files\QuickTime\qttask.exe
    C:\WINDOWS\System32\LXSUPMON.EXE
    C:\Program Files\MSN Messenger\msnmsgr.exe
    C:\WINDOWS\System32\DRIVERS\CDANTSRV.EXE
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\Documents and Settings\Thomas Bonokoski\Desktop\hijackthis.exe\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.altavista.com/image/default
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 90.0.0.1
    R1 - HKCU\Software\Microsoft\Internet Explorer,SearchAssistant = ,
    R1 - HKCU\Software\Microsoft\Internet Explorer,CustomizeSearch = ,
    R1 - HKLM\Software\Microsoft\Internet Explorer\Search,(Default) = ,
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [LXSUPMON] C:\WINDOWS\System32\LXSUPMON.EXE RUN
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
    O9 - Extra button: Related (HKLM)
    O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Messenger (HKLM)
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://active.macromedia.com/director/cabs/sw.cab
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst0309.cab
    O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52...pple.com/bonnie/us/win/QuickTimeInstaller.exe
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38015.414837963
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {DE22A7AB-A739-4C58-AD52-21F9CD6306B7} (CTAdjust Class) - http://www.microsoft.com/typography/clearadj.cab
    O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://sea1fd.sea1.hotmail.msn.com/activex/HMAtchmt.ocx
    O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/public/chat/msnchat45.cab
     
  6. Jedi_Master

    Jedi_Master

    Joined:
    Mar 12, 2002
    Messages:
    5,520
    Looks clean...
     
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