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Internet Problem with computer

Discussion in 'Networking' started by Mcflyy, Jan 29, 2011.

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  1. Mcflyy

    Mcflyy Thread Starter

    Joined:
    Jan 29, 2011
    Messages:
    1
    Hi there, not sure how to start this but, here it goes. So i have an HP Pavilion a1430n that I've had for a while, so i went to hook it up because i moved and well, i can't seem to get an internet connection. i had this happen at my old place as well, that's where it started, it worked fine one night then just stopped working the next day....I've tried about 15 different things to fix it and it just doesn't work, I'm ready to throw that computer out the window... could anyone please help me out, it would be greatly appreciated.
     
  2. fel1x

    fel1x

    Joined:
    Jan 23, 2011
    Messages:
    562
    operating system?

    start type cmd right click it run as administrator in the box type ipconfig /all copy that back here

    start as above get to cmd box type tracert www.google.com ( or .uk .usa etc) copy that back if it does anything

    (if xp then start run type cmd ignore run as admin part)
     
  3. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    65,252
    First Name:
    Wayne
    is this wireless or cable connection ?
    if wireless - make sure its switched on - physical switch or FN+F key combination

    Post back the following information

    ------------------------------------------------------------------------
    {Device Manager}
    Post back the results in device manager
    If you cannot access the internet with this PC, then you will need to copy the program across to the faulty PC
    Start > control Panel {Vista set to classic view}> system > {Vista, device manager on left hand side} {XP hardware Tab, device manager button} >
    windows 7
    start > control panel> System and Security> Device Manager

    network adaptors, click on the + > post back the devices listed there
    are there any ! ? or X


    post a screen shot of the device manager - network adapters

    To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file.
    To upload it to the forum, open the full reply window and use the Manage Attachments button to upload it here
    ------------------------------------------------------------------------

    ------------------------------------------------------------------------
    {run Xirrus Wi-Fi Inspector} Download and install
    If you cannot access the internet with this PC, then you will need to copy the program across to the faulty PC

    http://www.xirrus.com/library/wifitools.php
    Direct link to the program is here http://www.xirrus.com/library/wifi_download_redirect.php
    Then run and install the program
    if you get an error - You need NET Framework installed for the WiFi Inspector to function.

    Run the program

    post a screen shot of the program running - if there are a lot of networks showing can you click on "networks" top lefthand area - so we can see all the network information, and also post which network "Adapter Name" (1st column) is yours on the list

    To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file.
    To upload it to the forum, open the full reply window and use the Manage Attachments button to upload it here.
    ------------------------------------------------------------------------

    ------------------------------------------------------------------------
    {ipconfig /all}
    If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post results here
    We would like to see the results from ipconfig /all post back the results here
    -> Start
    -> (XP - enter the following in the RUN box)
    cmd /k ipconfig /all
    -> (Vista or Windows 7 - enter the following in the Search box)
    cmd /k ipconfig /all

    A black box will appear on the screen -
    rightclick in the box
    select all
    enter
    control key + C key - to copy

    then reply here and
    control key + V to paste
    ------------------------------------------------------------------------
     
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