internet problem

[postmanpat]

i am having a problem with my internet. i establish a connection to my isp, after surfing for a short while i can no longer browse web pages. cannot find server appears on the task bar and the web page you are looking for cannot be displayed appears on the monitor. the connection to the isp is still in tact. if i dissconect and then re-conect the connection is established but once again i cannot browse any pages. i have to restart my pc each time in order to be able to surf again ,but each time it only lasts for a short period of time before the same thing happens all over again. i have been in contact with my isp and everything is ok at their end. i am running windows 98se and internet explorer 6
please can anyone help me

postmanpat

 

[Rollin' Rog]

Very strange problem. Have you done an updated antivirus scan?

You can do an online one here:

http://housecall.antivirus.com/pc_housecall/

Also it might help to have a look at what programs are loading and running at startup. There are some, spyware and foistware, which can replace wsock32.dll and alter the winsock keys in the registry.

Go to start, run msinfo32 and click on "software environemnt" and "startup programs". Then click edit>select all>edit>copy and paste the copied text in your next reply.

And have you tried different access numbers for your ISP?

 

[ratchet]

Who is your ISP?

 

[wen]

freeserve by any chance?

if it is, have moaned at them since changing to anytime, still get booted off after a couple of hours or if we are just listening to the footie on media player.

wen

 

[postmanpat]

hi there rollin' rog thanks for your reply
my isp is btinternet.com and there is only one access number
here is the info u requested

Syndicate Manager Checker Startup Group C:\GSP\SMANAGER\LOTTERY.EXE CHECK
load Win.ini PTSNOOP.EXE
MSMSGS Registry (Per-User Run) "C:\Program Files\Messenger\msmsgs.exe" /background
EnsoniqMixer Registry (Machine Run) starter.exe
StillImageMonitor Registry (Machine Run) C:\WINDOWS\SYSTEM\STIMON.EXE
LoadQM Registry (Machine Run) loadqm.exe

can u spot anything amiss
this problem is driving me nuts
await your reply loadsa thanks postmanpat: