Internet Speed issue

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capodo

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Joined
Feb 14, 2013
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2
Welcome and well met!

Here's my computer laptop specs:

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD Athlon(tm) X2 Dual Core Processor L310, AMD64 Family 15 Model 104 Stepping 2
Processor Count: 2
RAM: 3836 Mb
Graphics Card: ATI Radeon HD 3200 Graphics, 256 Mb
Hard Drives: C: Total - 226080 MB, Free - 161255 MB;
Motherboard: Acer, Aspire 5534
Antivirus: None

I have internet service from excede by wildblue (satellite with a cable modem). It's supposed to be up to 12Mbps. Average I'm getting is around 4 - 7Mbps according to speedtest.net. The site also says I'm accessing the net from Stanton, MI. I happen to live just north of Chicago, IL.

Share the internet with my sister who has an older desktop (2007 with Windows XP on it).

Last weekend I bought a new router from MicroCenter. A Netgear N600 Wireless Dual Band Gigabit (WNDR3700v4). Both my laptop and my sister's desktop are plugged in to it. Hasn't helped from what I can see.

I use IE9 for my browser. I've tried Firefox and Chrome and didn't find either of them any faster than this.

Can anyone tell me why my speed is so bad? Is it my desktop? Maybe my cat 5e cable is old?

My biggest gripe right now is that watching videos STINKS online. Also, I enjoy playing certain Facebook games like Journeys of Jesus and Disney Ghost of Mystwood. They're horribly slow to load.

Can anyone offer me any suggestions of what could be causing the slow-down?

Thank you!
 
Joined
Aug 1, 2003
Messages
51,988
That is not a bad speed at all. The advertized speed is the maximum, rarely achieved in real situations. The location of your internet connection is where WildBlue's servers connect you to the internet.

Not sure what to say about your video problem except that when I had a 2 mbps connection, I watched YouTube without many delays. A lower quality feed may help.
 

capodo

Thread Starter
Joined
Feb 14, 2013
Messages
2
That is not a bad speed at all. The advertized speed is the maximum, rarely achieved in real situations. The location of your internet connection is where WildBlue's servers connect you to the internet.

Not sure what to say about your video problem except that when I had a 2 mbps connection, I watched YouTube without many delays. A lower quality feed may help.
Thanks for the reply Elvandil. Then if my internet isn't the issue - why am I having such issue with simply Facebook games?! It's truly frustrating me.
 
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