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Internet speed/packet loss issue

Discussion in 'Networking' started by gregkaay, Oct 14, 2013.

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  1. gregkaay

    gregkaay Thread Starter

    Joined:
    Oct 14, 2013
    Messages:
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    Hello, I just recently (last week) built a computer. I am currently using a year(ish) old Belkin N150 wireless adapter, as my motherboard does not have built in wifi. My download speed is significantly slower than my girlfriend's laptop, and sometimes ping tests show up to 75%-100% packet loss (it's kind of off and on, seemingly random). I've tried fixing the issue on my own to no avail. I'm really far away from the router, but I don't think it's an issue because it consistently says I have 3-5 bars. My next step is to purchase a new adapter (this one seems pretty cheap). It may also be an issue with an "network icontrol" feature on my motherboard. I'm gonna go through this thread and throw all the information from ipconfig and ping tests in here. I would really appreciate any help at all, I'm not very good with networking... at all ;.; thank you!!

    Edit: Router serial number is 10a10c6b230553 and the modem s/n is 214775451
    -----------------------------------------------------------------------------------------

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Reina
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : neo.rr.com

    Wireless LAN adapter Wireless Network Connection:

    Connection-specific DNS Suffix . : neo.rr.com
    Description . . . . . . . . . . . : Belkin USB Wireless Adaptor
    Physical Address. . . . . . . . . : 08-86-3B-7C-F2-A5
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::490c:dea4:f168:2070%14(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.1.122(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Monday, October 14, 2013 6:18:32 PM
    Lease Expires . . . . . . . . . . : Tuesday, October 15, 2013 6:18:46 PM
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DHCPv6 IAID . . . . . . . . . . . : 403211835
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-DE-79-5F-08-86-3B-7C-F2-A5
    DNS Servers . . . . . . . . . . . : 209.18.47.61
    209.18.47.62
    192.168.1.1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Tunnel adapter isatap.neo.rr.com:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Teredo Tunneling Pseudo-Interface:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.{77B75FCA-3311-458B-88FB-0E37DD76D6DD}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    ---------------------------------------------------------------------------------

    C:\Users\Greg>ping 192.168.1.1

    Pinging 192.168.1.1 with 32 bytes of data:
    Reply from 192.168.1.1: bytes=32 time=4ms TTL=64
    Reply from 192.168.1.1: bytes=32 time=3ms TTL=64
    Reply from 192.168.1.1: bytes=32 time=3ms TTL=64
    Reply from 192.168.1.1: bytes=32 time=3ms TTL=64

    Ping statistics for 192.168.1.1:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 3ms, Maximum = 4ms, Average = 3ms

    C:\Users\Greg>ping google.com

    Pinging google.com [74.125.225.39] with 32 bytes of data:
    Reply from 74.125.225.39: bytes=32 time=33ms TTL=50
    Reply from 74.125.225.39: bytes=32 time=32ms TTL=50
    Reply from 74.125.225.39: bytes=32 time=77ms TTL=50
    Reply from 74.125.225.39: bytes=32 time=33ms TTL=50

    Ping statistics for 74.125.225.39:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 32ms, Maximum = 77ms, Average = 43ms

    C:\Users\Greg>ping 209.183.226.152

    Pinging 209.183.226.152 with 32 bytes of data:
    Reply from 209.183.226.152: bytes=32 time=92ms TTL=46
    Reply from 209.183.226.152: bytes=32 time=56ms TTL=46
    Reply from 209.183.226.152: bytes=32 time=30ms TTL=46
    Reply from 209.183.226.152: bytes=32 time=30ms TTL=46

    Ping statistics for 209.183.226.152:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 30ms, Maximum = 92ms, Average = 52ms


    --------------------------------------------------------------------------------

    It seems to be cooperating at the moment, though if I encounter issues I will post the results of all these tests again. Thank you guys for any help at all!
     

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  2. TerryNet

    TerryNet Moderator

    Joined:
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    Messages:
    76,822
    First Name:
    Terry
    Make sure you have the latest driver from Belkin's web site.

    The problem is that the signal strength is too weak for a reliable connection. Maybe you can get a better signal with slight repositioning of the router or adapter (actually, of course, the antenna of each).
     
  3. gregkaay

    gregkaay Thread Starter

    Joined:
    Oct 14, 2013
    Messages:
    3

    Alrighty, that's my next step! I'll mess with the router and the PC position as much as I can, but unfortunately i'm pretty limited in that regard. Would you recommend a range extender, an upgraded wireless adapter, or both (if it comes down to it)? Thank you!!
     
  4. TerryNet

    TerryNet Moderator

    Joined:
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    Messages:
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    First Name:
    Terry
    Hard to recommend a possible solution not knowing the cause of the weak signal. How much of that is distance and how much obstacles?
     
  5. gregkaay

    gregkaay Thread Starter

    Joined:
    Oct 14, 2013
    Messages:
    3
    They are on different floors, and pretty much opposite ends of the house. I will try re-situating the modem and router tomorrow if possible and post back with the results afterwards. Your help is awesome, and I hope closing the distance a bit helps. Thank you so much!!
     
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