Internet speeds droped randomly?. High latency/ping on wifi

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Jgun

Thread Starter
Joined
Nov 12, 2018
Messages
5
Hello,

I am a Fortnite streamer. I just changed rooms in my house to my bedroom (Which is right above our modem) I had used ethernet before I moved and got about 15 - 25 ping using ethernet when I moved to my room for the first week I was achieving about 20 -40 ping which is pretty average its not until about a week after that I started to have some real issues with my wifi i was in a game right before this happened with my usual 27 ping average i died in the game qued into a new game and when i joined i had about 200 ping and it stayed solid at 200 - 800 this has not been fixed I've watched hours of videos trying to fix it and still cant. The most confusing part about this is how it randomly sprouted from 20 to 200. Please help :) its appreciated.
It is really frustrating :)
 
Joined
Mar 30, 2014
Messages
3,874
Something is causing WiFi interference. It could even be a neighbor's WiFi signal overlapping yours.


Wikipedia: WiFi > Interference
Interference

Wi-Fi connections can be disrupted or the internet speed lowered by having other devices in the same area. Many 2.4 GHz 802.11b and 802.11g access-points default to the same channel on initial startup, contributing to congestion on certain channels. Wi-Fi pollution, or an excessive number of access points in the area, especially on the neighboring channel, can prevent access and interfere with other devices' use of other access points, caused by overlapping channels in the 802.11g/b spectrum, as well as with decreased signal-to-noise ratio (SNR) between access points. This can become a problem in high-density areas, such as large apartment complexes or office buildings with many Wi-Fi access points.

Additionally, other devices use the 2.4 GHz band: microwave ovens, ISM band devices, security cameras, ZigBee devices, Bluetooth devices, video senders, cordless phones, baby monitors, and (in some countries) Amateur radio all of which can cause significant additional interference. It is also an issue when municipalities or other large entities (such as universities) seek to provide large area coverage.

For more details on this topic, see Electromagnetic interference at 2.4 GHz.
Even bad electrical connections can cause broad RF spectrum emissions.

Solution: Use Ethernet
 

Couriant

Trusted Advisor
Spam Fighter
Joined
Mar 26, 2002
Messages
35,662
First Name
James
Does your WiFi connection show full bars?
 

Couriant

Trusted Advisor
Spam Fighter
Joined
Mar 26, 2002
Messages
35,662
First Name
James
Let's see if you have too much interference:

Run Xirrus Wi-Fi Inspector
Download and install

If you cannot access the internet with this PC
You will need to copy the program across to the faulty PC
Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the file to the faulty PC and install the program.
You will now need to take a screen shot and copy that back to the working PC and attach the screen shot in a reply on the forum here.
If you do not have another PC
Do you have a phone connected to the internet - can you photograph the result and post the image in a reply

Download
http://download.cnet.com/Xirrus-Wi-Fi-Inspector/3000-18508_4-75758254.html


Then run and install the program - on a wireless enabled PC/Laptop
if you get an error - You will need to have NET Framework installed for the WiFi Inspector to function.
Stand alone version of.net framework https://www.microsoft.com/en-us/download/details.aspx?id=49981
On windows 8 - (i do not have windows 8) but, it would appear that, When you first try to run, you may get a message that .net framework is needed, and included in that message is a link to download/install.

Run the program

A user guide is available here
https://www.xirrus.com/free-tools/

post a screen shot of the program running.
if there are a lot of networks showing can you click on "networks" top lefthand area - so we can see all the network information.

post which SSID name is yours, its located in the list, under network "Adapter Name" (1st column)

Note:
For a reliable (or robust as the Xirrus user guide says) wireless connection you need a signal of about -70 dBm or better. "A desirable signal level for a robust Wi-Fi connection will be green".
note: the signal level is a negative number, so for example -88 is worst and -40 is better

To post a screen shot of the active window.

Windows XP
Hold the Alt key and press the PrtScn key. Open the Windows PAINT application (Start> All Programs> Accessories> Paint) and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file.

Vista or Windows 7
you can use the "snipping tool" which is found in Start> All programs> Accessories> Snipping Tool
http://www.bleepingcomputer.com/tutorials/how-to-use-the-windows-snipping-tool/

Windows 8 & 10
you can use the snipping tool > Open Snipping Tool
(From the Windows 8 Start Screen, or windows 10 Search, type "snip" and press enter)
(From windows 10 - All Apps>Windows Accessories>Snipping Tool
>Press the Esc. key.
>go back to your Windows 8 start screen - Swipe from left or press Window Button
>Press Ctrl+PrntScr button to use Snipping Tool
see here
http://www.pcadvisor.co.uk/opinion/windows/3415854/how-take-screenshot-in-windows-8/
http://www.pcadvisor.co.uk/how-to/windows/3405830/how-take-screenshot-in-windows-8/

To upload the screen shot to the forum, bottom right of your post are some buttons ("Upload File" button) and then select the file you want to upload, click on "Open", and the file will be attached to the post.
------------------------------------------------------------------------
 

Jgun

Thread Starter
Joined
Nov 12, 2018
Messages
5
SSID: Jandk


Let's see if you have too much interference:

Run Xirrus Wi-Fi Inspector
Download and install

If you cannot access the internet with this PC
You will need to copy the program across to the faulty PC
Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the file to the faulty PC and install the program.
You will now need to take a screen shot and copy that back to the working PC and attach the screen shot in a reply on the forum here.
If you do not have another PC
Do you have a phone connected to the internet - can you photograph the result and post the image in a reply

Download
http://download.cnet.com/Xirrus-Wi-Fi-Inspector/3000-18508_4-75758254.html


Then run and install the program - on a wireless enabled PC/Laptop
if you get an error - You will need to have NET Framework installed for the WiFi Inspector to function.
Stand alone version of.net framework https://www.microsoft.com/en-us/download/details.aspx?id=49981
On windows 8 - (i do not have windows 8) but, it would appear that, When you first try to run, you may get a message that .net framework is needed, and included in that message is a link to download/install.

Run the program

A user guide is available here
https://www.xirrus.com/free-tools/

post a screen shot of the program running.
if there are a lot of networks showing can you click on "networks" top lefthand area - so we can see all the network information.

post which SSID name is yours, its located in the list, under network "Adapter Name" (1st column)

Note:
For a reliable (or robust as the Xirrus user guide says) wireless connection you need a signal of about -70 dBm or better. "A desirable signal level for a robust Wi-Fi connection will be green".
note: the signal level is a negative number, so for example -88 is worst and -40 is better

To post a screen shot of the active window.

Windows XP
Hold the Alt key and press the PrtScn key. Open the Windows PAINT application (Start> All Programs> Accessories> Paint) and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file.

Vista or Windows 7
you can use the "snipping tool" which is found in Start> All programs> Accessories> Snipping Tool
http://www.bleepingcomputer.com/tutorials/how-to-use-the-windows-snipping-tool/

Windows 8 & 10
you can use the snipping tool > Open Snipping Tool
(From the Windows 8 Start Screen, or windows 10 Search, type "snip" and press enter)
(From windows 10 - All Apps>Windows Accessories>Snipping Tool
>Press the Esc. key.
>go back to your Windows 8 start screen - Swipe from left or press Window Button
>Press Ctrl+PrntScr button to use Snipping Tool
see here
http://www.pcadvisor.co.uk/opinion/windows/3415854/how-take-screenshot-in-windows-8/
http://www.pcadvisor.co.uk/how-to/windows/3405830/how-take-screenshot-in-windows-8/

To upload the screen shot to the forum, bottom right of your post are some buttons ("Upload File" button) and then select the file you want to upload, click on "Open", and the file will be attached to the post.
------------------------------------------------------------------------
 

Attachments

Couriant

Trusted Advisor
Spam Fighter
Joined
Mar 26, 2002
Messages
35,662
First Name
James
That's a lot of SSIDs... I would agree that it would be a signal interference... can you connect to your 5G connection with your computer?
 

Jgun

Thread Starter
Joined
Nov 12, 2018
Messages
5
Yes, But I have recently been getting higher latency when using a 5G connection and i don't know why
That's a lot of SSIDs... I would agree that it would be a signal interference... can you connect to your 5G connection with your computer?
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Staff online

Members online

Top